Repair Call Handling. 9.3.20.1 Manually reported repair calls by RESELLER to Qwest will be answered with substantially the same quality and speed as Qwest answers calls from its own end users.
Appears in 4 contracts
Samples: Resale Agreement, Resale Agreement, Resale Agreement
Repair Call Handling. 9.3.20.1 Manually 12.3.20.1 Manually-reported repair calls by RESELLER WSP to Qwest will be answered with substantially the same quality and speed as Qwest answers calls from its own end usersEnd User Customers.
Appears in 4 contracts
Samples: puc.sd.gov, puc.sd.gov, www.nebraska.gov
Repair Call Handling. 9.3.20.1 Manually 12.3.20.1 Manually-reported repair calls by RESELLER VZW to Qwest will be answered with substantially the same quality and speed as Qwest answers calls from its own end usersEnd User Customers.
Appears in 3 contracts
Samples: pscdocs.utah.gov, www.nebraska.gov, puc.sd.gov
Repair Call Handling. 9.3.20.1 Manually 10.3.20.1 Manually-reported repair calls by RESELLER to Qwest will be answered with substantially the same quality and speed as Qwest answers calls from its own end users.
Appears in 2 contracts
Samples: A General Terms, Resale Agreement
Repair Call Handling. 9.3.20.1 Manually reported repair calls by RESELLER Reseller to Qwest will be answered with substantially the same quality and speed as Qwest answers calls from its own end users.
Appears in 1 contract
Samples: Resale Agreement
