Requesting information. If you are a TCP Customer and request it, we will provide all Billing information related to your Service (including, if you request it, itemised details of Charges associated with the Service) relating to up to 72 months prior to your request, provided that: (a) for information relating to the 24 months prior to your request: (i) we shall provide it through at least one medium (of our choice) free of charge; and (ii) otherwise we may impose a Charge for providing the information, limited to the cost of the providing it; (b) for information relating to a period between 24 and 72 months prior to your request, we may impose a Charge for providing the information, limited to the cost of the providing it; (c) you may request provision of Billing information via other mediums and formats normally available from us and we may impose a Charge for providing the information in that way, limited to the cost of the providing it.
Appears in 13 contracts
Samples: Customer Terms, Customer Terms, Customer Terms & Conditions
Requesting information. If you are a TCP Customer and request it, we will provide all Billing information related to your Service (including, if you request it, itemised details of Charges associated with the Service) relating to up to 72 months prior to your request, provided that:
(a) for information relating to the 24 months prior to your request:
(i) we shall provide it through at least one medium (of our choice) free of charge; and
(ii) otherwise we may impose a Charge for providing the information, limited to the cost of the providing it;
(b) for information relating to a period between 24 and 72 months prior to your request, we may impose a Charge for providing the information, limited to the cost of the providing it;
(c) you may request provision of Billing information via other mediums and formats normally available from us and we may impose a Charge for providing the information in that way, limited to the cost of the providing it.
Appears in 3 contracts
Samples: Customer Terms, Customer Terms, Customer Terms & Conditions
Requesting information. If you are a TCP Customer and request it, we will provide all Billing information related to your Service (including, if you request it, itemised details of Charges associated with the Service) relating to up to 72 months prior to your request, provided that:
(a) for For information relating to the 24 months prior to your request:
(i) i. we shall provide it through at least one medium (of our choice) free of charge; and
(ii) . otherwise we may impose a Charge for providing the information, limited to the cost of the providing it;
(b) for information relating to a period between 24 and 72 months prior to your request, we may impose a Charge for providing the information, limited to the cost of the providing it;
(c) you may request provision of Billing information via other mediums and formats normally available from us and we may impose a Charge for providing the information in that way, limited to the cost of the providing it.
Appears in 1 contract
Requesting information. If you are a TCP Customer and request it, we will provide all Billing information related to your Service (including, if you request it, itemised details of Charges associated with the Service) relating to up to 72 months prior to your request, provided that:
(a) i. for information relating to the 24 months prior to your request:
(i) a. we shall provide it through at least one medium (of our choice) free of charge; and
(ii) b. otherwise we may impose a Charge for providing the information, limited to the cost of the providing it;
(b) ii. for information relating to a period between 24 and 72 months prior to your request, we may impose a Charge for providing the information, limited to the cost of the providing it;
(c) iii. you may request provision of Billing information via other mediums and formats normally available from us and we may impose a Charge for providing the information in that way, limited to the cost of the providing it.
Appears in 1 contract
Samples: Customer Terms