Common use of Resolution of Issues Clause in Contracts

Resolution of Issues. All issues that affect a Vendor’s rate of pay, hours worked, working conditions, safety issues or the behavior/performance of a MassDOT employee should be verbally reported to MassDOT as soon as possible. To ensure the proper resolution of each issue, a written statement signed by the Vendor shall be submitted within seventy-two (72) hours of the completion of the storm event in which the incident occurred, to the District Highway Director and MassDOT’s Snow and Ice Dispute Resolution Committee, c/o Lead State Snow and Ice Engineer, 00 Xxxx Xxxxx, Xxxxx 0000, Xxxxxxx Xxxxxxxxxx, Xxxxxx, XX 00000. Issues that occur during non-snow and ice operations must be submitted in writing to the District Office within 72 hours of the Vendor being made aware of the issue. District mailing addresses are provided on the next page. The District Highway Director shall endeavor to respond within twenty (20) business days from the receipt of each written statement. If the District Highway Director determines that a meeting with the Vendor is warranted, the Vendor shall have the option to be represented at the meeting by any individual that they choose. If a Vendor chooses to be represented by an attorney, MassDOT must be informed at least forty-eight (48) hours prior to the meeting. Issues not reported by the Vendor within the specified 72-hour period are deemed waived. All decisions will be based on the information submitted by the Vendor, MassDOT employees, and the conditions stated in this Agreement. If an issue is not resolved in a manner that is satisfactory to the Vendor and the District, the Vendor may submit a dispute to MassDOT’s Snow and Ice Dispute Resolution Committee. The Committee shall be comprised of five members appointed by the Administrator. The Committee shall appoint an additional member that will serve solely as a secretary. Information must be sent to: Snow and Ice Dispute Resolution Committee, c/o Lead State Snow and Ice Engineer, Massachusetts Department of Transportation, State Transportation Building, 7th Floor, Highway Operations, 00 Xxxx Xxxxx, Xxxxxx, XX 00000. A decision of the Snow and Ice Dispute Committee, including a decision to terminate a Vendor from this Agreement, shall be final and binding. MassDOT will issue all reports or memos regarding a Vendor’s performance or other documented issues within 20 business days of the District Highway Director’s review and approval.

Resolution of Issues. All issues that affect a Vendor’s rate of pay, hours worked, working conditions, safety issues or the behavior/performance of a MassDOT employee should be verbally reported to MassDOT as soon as possible. To ensure the proper resolution of each issue, a written statement signed by the Vendor shall be submitted within seventy-two (72) hours of the completion of the storm event in which the incident occurred, to the District Highway Director and MassDOT’s Snow and Ice Dispute Resolution Committee, Committee c/o Lead State Snow and Ice Engineer, 00 Xxxx Xxxxx10 Park Plaza, Xxxxx Suite 0000, Xxxxxxx Xxxxxxxxxx, Xxxxxx, XX 00000. Issues that occur during non-snow and ice operations must be submitted in writing to the District Office within 72 hours of the Vendor being made aware of the issue. District mailing addresses are provided on the next following page. The District Highway Director shall endeavor to respond within twenty (20) business days from the receipt of each written statement. If Any necessary internal meetings shall be held within this 20-day period in the District Highway Director determines that a District. For any subsequent meeting with directly involving the Vendor is warrantedVendor, the Vendor shall have the option to be represented at the meeting by any individual that they choose. If a Vendor chooses to be represented by an attorney, attorney MassDOT must be informed at least forty-eight (48) hours prior to the meeting. Issues not reported by the Vendor received within the specified 72-hour period are deemed waivednot subject to the 20-day response time. All decisions will be based on the information submitted by the Vendor, MassDOT employees, and the conditions stated in this Agreement. If an issue is not resolved in a manner that is satisfactory to the Vendor and the District, the Vendor may submit a dispute claim to MassDOT’s Snow and Ice Dispute Resolution Committee. The Committee shall be comprised of five members appointed by the Administrator. The Committee shall appoint add an additional member that will serve solely as a secretary. Information must be sent to: Snow and Ice Dispute Resolution Committee, c/o Lead State Snow and Ice Engineer, Massachusetts Department of Transportation, State Transportation Building, 7th Floor, Highway Operations, 00 Xxxx Xxxxx, Xxxxxx, XX 00000. A decision of the Snow and Ice Dispute Committee, including a decision to terminate a Vendor from this Agreement, Agreement shall be final and binding. MassDOT will issue all reports or memos regarding a Vendor’s performance or other documented issues within 20 business days of the District Highway Director’s review and approval.

Resolution of Issues. All issues that affect a Vendor’s rate of pay, hours worked, working conditions, safety issues or the behavior/performance of a MassDOT employee should be verbally reported to MassDOT as soon as possible. To ensure the proper resolution of each issue, a written statement signed by the Vendor shall be submitted within seventy-two (72) hours of the completion of the storm event in which the incident occurred, to the District Highway Director and MassDOT’s Snow and Ice Dispute Resolution Committee, Committee c/o Lead State Snow and Ice Engineer, 00 Xxxx Xxxxx10 Park Plaza, Xxxxx Suite 0000, Xxxxxxx Xxxxxxxxxx, Xxxxxx, XX 00000. Issues that occur during non-snow and ice operations must be submitted in writing to the District Office within 72 hours of the Vendor being made aware of the issue. District mailing addresses are provided on the next page. page and in Attachment H. The District Highway Director shall endeavor to respond within twenty (20) business days from the receipt of each written statement. If the District Highway Director determines that a meeting with the Vendor is warranted, the Vendor shall have the option to be represented at the meeting by any individual that they choose. If a Vendor chooses to be represented by an attorney, attorney MassDOT must be informed at least forty-eight (48) hours prior to the meeting. Issues not reported by the Vendor within the specified 72-72 hour period are deemed waived. All decisions will be based on the information submitted by the Vendor, MassDOT employees, and the conditions stated in this Agreement. If an issue is not resolved in a manner that is satisfactory to the Vendor and the District, the Vendor may submit a dispute to MassDOT’s Snow and Ice Dispute Resolution Committee. The Committee shall be comprised of five members appointed by the Administrator. The Committee shall appoint an additional member that will serve solely as a secretary. Information must be sent to: Snow and Ice Dispute Resolution Committee, c/o Lead State Snow and Ice Engineer, Massachusetts Department of Transportation, State Transportation Building, 7th Floor, Highway Operations, 00 Xxxx Xxxxx, Xxxxxx, XX 00000. A decision of the Snow and Ice Dispute Committee, including a decision to terminate a Vendor from this Agreement, shall be final and binding. MassDOT will issue all reports or memos regarding a Vendor’s performance or other documented issues within 20 business days of the District Highway Director’s review and approval.

Resolution of Issues. All issues that affect a Vendor’s rate of pay, hours worked, working conditions, safety issues or the behavior/performance of a MassDOT employee should be verbally reported to MassDOT as soon as possible. To ensure the proper resolution of each issue, a written statement signed by the Vendor shall be submitted within seventy-two (72) hours of the completion of the storm event in which the incident occurred, to the District Highway Director and MassDOT’s Snow and Ice Dispute Resolution Committee, Committee c/o Lead State Snow and Ice Engineer, 00 Xxxx Xxxxx10 Park Plaza, Xxxxx Suite 0000, Xxxxxxx Xxxxxxxxxx, Xxxxxx, XX 00000. Issues that occur during non-snow and ice operations must be submitted in writing to the District Office within 72 hours of the Vendor being made aware of the issue. District mailing addresses are provided on the next page. The District Highway Director shall endeavor to respond within twenty (20) business days from the receipt of each written statement. If Any necessary internal meetings shall be held within this 20 day period in the District Highway Director determines that a District. For any subsequent meeting with directly involving the Vendor is warrantedVendor, the Vendor shall have the option to be represented at the meeting by any individual that they choose. If a Vendor chooses to be represented by an attorney, attorney MassDOT must be informed at least forty-eight (48) hours prior to the meeting. Issues not reported by the Vendor received within the specified 72-72 hour period are deemed waivednot subject to the 20 day response time. All decisions will be based on the information submitted by the Vendor, MassDOT employees, and the conditions stated in this Agreement. If an issue is not resolved in a manner that is satisfactory to the Vendor and the District, the Vendor may submit a dispute claim to MassDOT’s Snow and Ice Dispute Resolution Committee. The Committee shall be comprised of five members appointed by the Administrator. The Committee shall appoint add an additional member that will serve solely as a secretary. Information must be sent to: Snow and Ice Dispute Resolution Committee, c/o Lead State Snow and Ice Engineer, Massachusetts Department of Transportation, State Transportation Building, 7th Floor, Highway Operations, 00 Xxxx Xxxxx, Xxxxxx, XX 00000. A decision of the Snow and Ice Dispute Committee, including a decision to terminate a Vendor from this Agreement, Agreement shall be final and binding. MassDOT will issue all reports or memos regarding a Vendor’s performance or other documented issues within 20 business days of the District Highway Director’s review and approval.