Common use of Response and Resolution Goals Clause in Contracts

Response and Resolution Goals. “Business hours” 8am-8pm EST, Monday thru Friday, except holidays.

Appears in 2 contracts

Samples: Software as a Service Agreement, Software as a Service Agreement

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Response and Resolution Goals. ● “Business hours” 8am-8pm EST8am-5pm GMT -5, Monday thru Friday, except holidays.

Appears in 1 contract

Samples: Software as a Service Agreement

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Response and Resolution Goals. “Business hoursHours” 8am-8pm EST8 am-6 pm EDT, Monday thru through Friday, except holidays.

Appears in 1 contract

Samples: Software as a Service Agreement

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