Risks, Issues and Adverse Events. The Provider must adhere to NHS Board policies and procedures that evidence effective management of risk, issues and adverse events: • The Provider is responsible for mitigating risks, managing issues identified within the nationally designated service. The Provider must comply with the principles of effective risk management. • Potential threats to and challenges within systems should be identified at strategic and operational levels. The risks and issues should be entered onto a risk register and control measures should be reviewed at regular intervals. • The risk and issue register for the service should be referenced in the annual report and any significant risks or issues highlighted. It is expected that the service will detail the mitigation actions in relation to the risks identified and this will be discussed as part of the annual performance review.
Risks, Issues and Adverse Events. The Provider must adhere to NHS Board policies and procedures that evidence effective management of risk, issues and adverse events: Risk and issue management • The Provider is responsible for mitigating risks, managing issues identified within the nationally designated service. The Provider must comply with the principles of effective risk management. • Potential threats to and challenges within systems should be identified at strategic and operational levels. The risks and issues should be entered onto a risk register and control measures should be reviewed at regular intervals. • The risk and issue register for the service should be referenced in the annual report and any significant risks or issues highlighted. It is expected that the service will detail the mitigation actions in relation to the risks identified and this will be discussed as part of the annual performance review. • The Provider will comply with national guidelines for managing significant adverse events Learning from adverse events through reporting and review: A national framework for Scotland, (Healthcare Improvement Scotland 2019) to support effective management of adverse events and drive improvements in care across Scotland. • If a significant adverse event occurs, the Provider should inform NSD with immediate effect (for other adverse events these should be reported within three working days). Thereafter the Provider and NSD will agree the lead investigating organisation, roles and responsibilities of each party. • The Provider must comply with the principles of Duty of Candour, ensuring transparency with patients, carers and colleagues when an adverse event occurs which causes, or has the potential to cause, harm or distress.
