RMA Procedures. Prior to return of any Hardware, End User will execute and report the results of any tests or diagnostics specified by VECTRA, confirm limited warranty status with VECTRA and obtain and affix an RMA number from VECTRA prior to shipment. Returns with RMA number are to be shipped by End User, freight pre- paid, to VECTRA’s designated return or repair facility, so that they are received within two (2) weeks of obtaining the RMA number. Any Hardware found to be out-of-warranty, including any with a voided warranty, is subject to charges for processing and repair or replacement at VECTRA’s then-current rates.
Appears in 2 contracts
Samples: Terms of Service Agreement, Terms of Service Agreement
RMA Procedures. Prior to return of any Hardware, End User will execute and report the results of any tests or diagnostics specified by VECTRA, confirm limited warranty status with VECTRA and obtain and affix an RMA number from VECTRA prior to shipment. Returns with RMA number are to be shipped by End User, freight pre- pre-paid, to VECTRA’s designated return or repair facility, so that they are received within two (2) weeks of obtaining the RMA number. Any Hardware found to be out-of-warranty, including any with a voided warranty, is subject to charges for processing and repair or replacement at VECTRA’s then-current rates.
Appears in 2 contracts
Samples: Terms of Service, Terms of Service
RMA Procedures. Prior to return of any Hardware, End User will execute and report the results of any tests or diagnostics specified by VECTRA, confirm limited warranty status with VECTRA and obtain and affix an RMA number from VECTRA prior to shipment. Returns with RMA number are to be shipped by End User, freight pre- pre-paid, to VECTRA’s designated return or repair facility, so that they are received within two (2) 2 weeks of obtaining the RMA number. Any Hardware found to be out-of-of- warranty, including any with a voided warranty, is subject to charges for processing and repair or replacement at VECTRA’s then-current rates.
Appears in 1 contract
Samples: Terms of Service
RMA Procedures. Prior to return of any Hardware, End User Customer will execute and report the results of any tests or diagnostics specified by VECTRA, confirm limited warranty status with VECTRA and obtain and affix an RMA number from VECTRA prior to shipment. Returns with RMA number are to be shipped by End UserCustomer, freight pre- pre-paid, to VECTRA’s designated return or repair facility, so that they are received within two (2) 2 weeks of obtaining the RMA number. Any Hardware found to be out-of-warranty, including any with a voided warranty, is subject to charges for processing and repair or replacement at VECTRA’s then-current rates.
Appears in 1 contract
Samples: End User License Agreement
RMA Procedures. Prior to return of any Hardware, End User Customer will execute and report the results of any tests or diagnostics specified by VECTRA, confirm limited warranty status with VECTRA and obtain and affix an RMA number from VECTRA prior to shipment. Returns with RMA number are to be shipped by End UserCustomer, freight pre- paid, to VECTRA’s designated return or repair facility, so that they are received within two (2) 2 weeks of obtaining the RMA number. Any Hardware found to be out-of-warranty, including any with a voided warranty, is subject to charges for processing and repair or replacement at VECTRA’s then-then- current rates.
Appears in 1 contract
Samples: Purchase and License Agreement