Security and Data Protection. The content of your emails or online appointments will not be communicated with a third party except for the purposes of supervision of my work. In this instance, your identity will not be revealed, and the presenting issues are discussed in a general context, to help ensure I am working ethically and safely with clients. I strongly recommend that online clients use an encrypted email server for sending and receiving email exchanges when engaging with counselling, this helps to ensure that our communication will not be intercepted by a third party. A free and secure email provider is xxx.xxxxxxxxxx.xxx My protonmail address is: XxxxxxxXxxxxxx0@xxxxxxxxxxx.xxxXxx contact after our initial communication would be via this email provider. In respect of online counselling via email,SMS, and webcam the UK police force and other international government authorities can ask for access to an individual’s email account or synchronous messaging account where there is suspicion of illegal activities. On this basis I am not able to guarantee confidentiality in circumstances which lead to access being granted. Where a complaint is made by a client to my professional bodyI reserve the right to breach confidentiality and to use my session notes in order to address any grievances which might occur within the OCST counselling practice. Wherever possible you will be informed of this. At the end of our counselling agreement copies of our exchanges will be stored securely offline for a period of 7 years and then destroyed by shredding after this time. I am a registered Data Controller and Data Processor and abide by the regulations imposed by such procedures. My registration number is:Z9440927.OCST has a policy for data processing and storage.The procedures in this document have been compiled in relation to GDPR (General Data Privacy Requlations) from May 26th 2018 onwards. As the Data Controller and data Processor I maintain and storebrief notes relating to your sessions. I will not share this data with someone other than yourself, unless required by a court of law. Under GDPR you have the right to request a copy of sessionrecords. Where requestedby you these will be within 30 days in electronic format, Under GDPR you have the right to ask for records to be amended if you feel they are inaccurate. If you wish to ask for an amendment or if you raise objection to any data kept by me, such objection will be stored with the original session notes. The Client agreement /assessment form you are completing here and any brief session notes will be stored on an external hard drive which is password protected and stored in a locked cabinet. Any electronic contact we have during the process of assessment and ongoing sessions will be deleted from my computer at the end of our agreed work together. Your phone number may be stored anonymously on my phone if we engage with ‘real time ‘ sessions using Vsee or Whatsapp and is deleted at the end of the counselling contract Please indicate if you give your consent for me to maintain these records under the conditions described above YES / NO Please take time to read through the guidelines on my website for ensuring privacy and security of your online communication with me. It’s available on the ‘additional resources’ page of the xxx.xxxx.xx.xx website My websites are hosted by a company called Webhealer, who adhere to requirements of GDPR. Online counselling cannot provide an emergency service for clients. In the event of an emergency arising whilst you are engaged in online work or if you were experiencing suicidal thoughts, I would discuss with you the appropriate support that you could access during this period. If you found yourself in a major crisis and were considering serious self harm it would be vital to get immediate help. This could include contacting your GP, or your nearest accident and emergency service (A & E). You could also call the Samaritans on :116123 or email xx@xxxxxxxxxx.xxx( email emergency support). All personal information disclosed will be kept confidential and not used for any purposes other than a counselling record. This agreement shall be construed and governed in all respects in accordance with the laws of England and Wales and any dispute or differences in relation to this agreement shall be subject to the exclusive jurisdiction of the English Courts.
Appears in 3 contracts
Samples: Online Counselling Agreement, Online Counselling Agreement, Online Counselling Agreement
Security and Data Protection. The content of your emails or online appointments will not be communicated with a third party except for the purposes of supervision of my work. In this instance, your identity will not be revealed, and the presenting issues are discussed in a general context, to help ensure I am working ethically and safely with clients. I strongly recommend that online clients use an encrypted email server for sending and receiving email exchanges when engaging with counselling, this particularly when communicating anything of a personal or sensitive nature. Using an encrypted email server helps to ensure that our communication will not be intercepted by a third party. A free and secure email provider is xxx.xxxxxxxxxx.xxx My protonmail address is: XxxxxxxXxxxxxx0@xxxxxxxxxxx.xxxXxx contact after our initial communication would xxxxxxxxxxxxx@xxxxxxxxxx.xxx. I recommend that you use a space which is private and where you will not be via disturbed by other people during the webcam/ voice only/ telephone counselling session. Xxxxx Xxxxxx counselling regularly has virus protection software on all devices that are used for client communication, and this email providersoftware is regularly updated. I recommend installing and using virus protection software on any device you use for online counselling. In respect of online counselling via email,, SMS, and webcam the UK police force and other international government authorities can ask for access to an individual’s email account or synchronous messaging account where there is suspicion of illegal activities. On this basis I am not able to guarantee confidentiality in circumstances which lead to access being granted. Where a complaint is made by a client to my professional bodyI body (BACP) I reserve the right to breach confidentiality and to use my session notes in order to address any grievances which might occur within the OCST counselling practicepractice of Xxxxx Xxxxxx counselling. Wherever possible you will be informed of this. At the end of our counselling agreement copies of our exchanges and assessment documents and counselling notes will be stored securely offline for a period of 7 5 years and then destroyed by shredding after this time. I am a registered Data Controller and Data Processor and abide by the regulations imposed by such procedures. My registration number is:Z9440927.OCST : ZA344440. Xxxxx Xxxxxx counselling has a policy for data processing and storage.. The procedures in this document have been compiled in relation to GDPR (General Data Privacy Requlations) from May 26th 2018 onwards. As the Data Controller and data Processor I maintain and storebrief store brief notes relating to your sessions. I will not share this data with someone other than yourself, unless required by a court of law. Under GDPR you have the right to request a copy of sessionrecordssession records. Where requestedby requested by you these will be within 30 days in electronic format, Under GDPR you have the right to ask for records to be amended if you feel they are inaccurate. If you wish to ask for an amendment or if you raise objection to any data kept by me, such objection will be stored with the original session notes. A more detailed summary of your data protection rights is available as a separate document. The Client agreement /assessment agreement, assessment form and data processing consent you are completing here and any brief asked to complete are stored in password protected computer files. Brief session notes will be stored on an external hard drive which is password protected are paper based, anonymised and stored in a locked cabinet. Any electronic contact we have during the process of assessment and ongoing sessions will be deleted from my computer at the end of our agreed work together. Your phone number may be stored anonymously on my phone if we engage with ‘real time ‘ sessions using Vsee or Whatsapp and is deleted at the end of the counselling contract Please indicate if you give your consent for me to maintain these records under the conditions described above YES / NO contract. Please take time to read through the guidelines on my website for ensuring privacy and security of your online communication with me. It’s available on the ‘additional resources’ page of the xxx.xxxx.xx.xx policy at xxx.xxxxxxxxxxxxxxxxxxxxxx.xxx My website My websites are is hosted by a company called Webhealer, who adhere to requirements of GDPRWebsites for Therapists (xxx.xxxxxxxxxxxxxxxxxxxxx.xx.xx) which is also GDPR compliant. Online counselling cannot provide an emergency service for clients. In the event of an emergency arising whilst you are engaged in online work or if you were experiencing suicidal thoughts, I would discuss with you the appropriate support that you could access during this period. If you found yourself in a major crisis and were considering serious self harm it would be vital to get immediate help. This could include contacting your GP, or your nearest accident and emergency service (A & E). You could also call the Samaritans on :116123 or email xx@xxxxxxxxxx.xxxj x@xxxxxxxxxx.xxx ( email emergency support). Befrienders Worldwide list sources of support internationally w xx.xxxxxxxxxxx.xxx/ All personal information disclosed will be kept confidential and not used for any purposes other than a counselling record. This agreement shall be construed and governed in all respects in accordance with the laws of England and Wales and any dispute or differences in relation to this agreement shall be subject to the exclusive jurisdiction of the English Courts.
Appears in 1 contract
Samples: Counselling Agreement