Security Officer. Convercent will designate a senior employee to be responsible for overseeing and carrying out its Security Program and for communicating with Customer on information security matters (the “Convercent’s Security Officer”). Upon Customer’s request, the Convercent Security Officer will provide Customer with the contact information of one or more Convercent representatives who will be available to discuss any security concerns (e.g., discovered vulnerability, exposed risk, reported concern) with Customer and to communicate the level of risk associated with such concerns and any remediation thereof. A representative must be available during normal business hours.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement
Security Officer. Convercent will designate a senior employee to be responsible for overseeing and carrying out its Security Program and for communicating with Customer on information security matters (the “Convercent’s Security Officer”). Upon Customer’s request, the Convercent Convercent’s Security Officer will provide Customer with the contact information of one or more Convercent representatives who will be available to discuss any security concerns (e.g., discovered vulnerability, exposed risk, reported concern) with Customer and to communicate the level of risk associated with such concerns and any remediation thereof. A representative must be available during normal business hours.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement