Serena® Service Manager Content ( Sample Clauses

Serena® Service Manager Content (. SSM Content"). SSM Content is licensed on the basis of Seats and Concurrent Users. Each SSM Content license allows for a Customer employee designated by Customer to use Customer's existing SBM license to fully access the application content contained in the SSM solution file; otherwise, Customer's existing SBM users are authorized solely to submit and update tickets in the SSM application. Each SSM Content license purchased includes one SBM Connect for Sharepoint Seat license. Customer may access the Service Request Center functionality installed with SSM only to the extent it has purchased a requisite number of Serena Request Center licenses. .
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Serena® Service Manager Content (. ("SSM Content"). SSM Content is licensed on the basis of Seats and Concurrent Users. Each SSM Content license allows for a Customer employee designated by Customer to use Customer's existing SBM license to fully access the application content contained in the SSM solution file; otherwise, Customer's existing SBM users are authorized solely to submit and update tickets in the SSM application. Each SSM Content license purchased includes one SBM Connect for Sharepoint Seat license. Customer may access the Service Request Center functionality installed with SSM only to the extent it has purchased a requisite number of Serena Request Center licenses. 12.4 Serena® Request Center ("SRC"). SRC is licensed on the basis of Seats. Customer may access and use the SSM functionality installed with SRC only to the extent it has purchased a requisite number of SSM licenses. 12.2 Serena® Service Manager ("SSM"). O SSM é licenciado com base em Seats e Usuários Simultâneos. Cada licença SSM permite a utilização e participação de todas as funções e atividades do SBM que dizem respeito as aplicações de fluxo de trabalho para os quais esta licença SSM tenha recebido o acesso a determinada rotina, incluindo o fluxo de trabalho, posições no fluxo de trabalho, itens de transição, envio e recebimento de notificações, criação de relatórios e criação de murais. Cada licença SSM contempla uma licença de Usuário para SBM Connect for Sharepoint..O Cliente poderá acessar as funções do Centro de Solicitação de Serviços (Service Request Center) instalado junto com o SSM apenas na medida em que tenha adquirido o número necessários de Licenças do Serena Request Center. 12.3
Serena® Service Manager Content (. ("SSM Content") O SSM Content é licenciado com base em Seats e Usuários Simultâneos. Cada licença SSM Content permite que um empregado designado pelo Cliente utilize uma licença SBM existente e tenha acesso integral ao conteúdo da aplicação contida no arquivo de solução SSM; por outro lado, os outros Usuários SBM existentes estão autorizados apenas a enviar e atualizar chamados (“tickets”) no aplicativo SSM. Cada licença de SSM Content adquirida contempla uma licença Seat de SBM Content para Sharepoint. O Cliente pode acessar as funções do Centro de Solicitação de Serviços (Service Request Center) instalado junto com o SSM apenas na medida em que tenha adquirido o número necessários de Licenças do Serena Request Center. 12.4 Serena® Request Center ("SRC"). O SRC é licenciado com base em Seats. O Cliente poderá acessar e utilizar as funções do SSM instaladas com o SRC apenas no limite do número de licenças SSM adquiridas.

Related to Serena® Service Manager Content (

  • Service Management Effective support of in-scope services is a result of maintaining consistent service levels. The following sections provide relevant details on service availability, monitoring of in-scope services and related components.

  • Beta Services From time to time, We may invite You to try Beta Services at no charge. You may accept or decline any such trial in Your sole discretion. Beta Services will be clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation or by a description of similar import. Beta Services are for evaluation purposes and not for production use, are not considered “Services” under this Agreement, are not supported, and may be subject to additional terms. Unless otherwise stated, any Beta Services trial period will expire upon the earlier of one year from the trial start date or the date that a version of the Beta Services becomes generally available. We may discontinue Beta Services at any time in Our sole discretion and may never make them generally available. We will have no liability for any harm or damage arising out of or in connection with a Beta Service.

  • Telemedicine Services This plan covers clinically appropriate telemedicine services when the service is provided via remote access through an on-line service or other interactive audio and video telecommunications system in accordance with R.I. General Law § 27-81-1. Clinically appropriate telemedicine services may be obtained from a network provider, and from our designated telemedicine service provider. When you seek telemedicine services from our designated telemedicine service provider, the amount you pay is listed in the Summary of Medical Benefits. When you receive a covered healthcare service from a network provider via remote access, the amount you pay depends on the covered healthcare service you receive, as indicated in the Summary of Medical Benefits. For information about telemedicine services, our designated telemedicine service provider, and how to access telemedicine services, please visit our website or contact our Customer Service Department.

  • Online Services Microsoft warrants that each Online Service will perform in accordance with the applicable SLA during Customer’s use. Customer’s remedies for breach of this warranty are in the SLA. The remedies above are Customer’s sole remedies for breach of the warranties in this section. Customer waives any breach of warranty claims not made during the warranty period.

  • The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, commit sufficient personnel and resources to meet the requirements of this MOU.

  • Extra Services District-authorized services outside of the scope in Exhibit “A” or District-authorized reimbursables not included in Architect’s Fee.

  • Web Services Our Web Services are designed to enable you to easily establish a presence on the Internet. Our Web Hosting and Design is composed of our Web Hosting and Design Publishing Component and other miscellaneous components. These components may be used independently or in conjunction with each other.

  • Network Services Local Access Services In lieu of any other rates and discounts, Customer will pay fixed monthly recurring local loop charges ranging from $1,200 to $2,000 for TDM-based DS-3 Network Services Local Access Services at 2 CLLI codes mutually agreed upon by Customer and Company.

  • Anesthesia Services This plan covers general and local anesthesia services received from an anesthesiologist when the surgical procedure is a covered healthcare service. This plan covers office visits or office consultations with an anesthesiologist when provided prior to a scheduled covered surgical procedure.

  • Service Monitoring Customer gives express consent for Vodafone to monitor Customer’s use of the Service (and disclose and otherwise use the information obtained) only to: (a) the extent allowed by Applicable Law; (b) comply with Applicable Law; (c) protect the Network from misuse; (d) protect the integrity of the public internet and/or Vodafone’s systems and Networks; (e) the extent necessary to determine if Customer has breached any conditions or restrictions on use of the Service; (f) provide the Service; and/or (g) take other actions agreed or requested by Customer.

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