Service Delivery responsibilities. (a) To adhere to the service levels documented in this Agreement and the attached SOW. (b) Abide by all reasonable directives issued by the Bank, including those set forth in the Bank’s then-current standards, policies and procedures (to the extent applicable), all on- site rules of behavior, work schedules, security procedures and other standards, policies and procedures as established by the Bank from time to time.
Appears in 6 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Service Delivery responsibilities. (a) To adhere to the service levels documented in this Agreement and the attached SOW.'
(b) Abide by all reasonable directives issued by the Bank, including those set forth in the Bank’s 's then-current standards, policies and procedures (to the extent applicable), all on- site rules of behaviorbehaviour, work schedules, security procedures and other standards, policies and procedures as established by the Bank from time to time.
Appears in 2 contracts
Service Delivery responsibilities. (a) To adhere to the service levels documented in this Agreement and the attached SOWAgreement.
(b) Abide Service provider, shall ensure that Service provider personnel will abide by all reasonable directives issued by the Bank, including those set forth in the Bank’s then-current standards, policies and procedures (to the extent applicable), all on- site rules of behaviorbehaviour, work schedules, security procedures and other standards, policies and procedures as established by the Bank from time to time.
(c) Adhere to Infrastructure Facility and job schedule.
Appears in 1 contract
Samples: Service Level Agreement
Service Delivery responsibilities. (a) To adhere to the service levels documented in this Agreement and the attached SOWAgreement.
(b) Abide Service provider, shall ensure that Service provider personnel will abide by all reasonable directives issued by the Bank, including those set forth in the Bank’s then-current standards, policies and procedures (to the extent applicable), all on- on-site rules of behaviorbehaviour, work schedules, security procedures and other standards, policies and procedures as established by the Bank from time to time.
(c) Adhere to Infrastructure Facility and job schedule as per Annexure A.
Appears in 1 contract
Samples: Service Level Agreement
Service Delivery responsibilities. (a) To adhere to the service levels documented in this Agreement and the attached SOWAgreement.
(b) Abide Service provider, shall ensure that Service provider personnel will abide by all reasonable directives issued by the Bank, including those set forth in the Bank’s then-current standards, policies policies, and procedures (to the extent applicable), all on- on-site rules of behaviorbehaviour, work schedules, security procedures and other standards, policies and procedures as established by the Bank from time to time.
(c) Adhere to Infrastructure Facility and job schedule as per Annexure A.
Appears in 1 contract
Samples: Service Level Agreement