Service Outline. 3.1 The Contractor will stock the specialist medicines listed in the formulary in Appendix 1 and will dispense these medicines upon receipt of an appropriate NHS prescription. 3.2 The Contractor must keep appropriate records of dispensing on their computerised medication records. 3.3 The Contractor must promptly re-ordered any medicines from the formulary which are dispensed, and must promptly inform the Commissioner if there are significant supply issues which affect any of the relevant medicines. 3.4 The Contractor must provide information and advice to the patient, carer and health care professional as they would with any prescription. It should also refer or signpost patients to specialist centres, support groups or other health and social care professionals where appropriate. 3.5 The Contractor must ensure that this service is available at all times within their contracted opening hours (both core and supplementary opening hours), and on any bank or public holidays on which the pharmacy is open. 3.6 If the Contractor is unable to fulfil a prescription, it must: 3.6.1 make contact with other pharmacies which provide this enhanced service to identify one which is open and has the required medicine in stock 3.6.2 direct the patient, carer or clinician to the nearest such pharmacy 3.6.3 complete the form attached in Appendix 2 and return it to the Commissioner within 7 days. 3.7 The Contractor must ensure that all pharmacists (including locum pharmacists) and staff involved in the provision of the service have the relevant knowledge and are appropriately trained in the operation of the service within the pharmacy’s own standard operating procedures. 3.8 The Commissioner will agree with local stakeholders the medicines formulary and stock levels required to deliver this service. The Commissioner will regularly review the formulary to ensure that it reflects the availability of new medicines and changes in practice or guidelines. The Contractor will ensure that they hold in stock any new additions to the medicines formulary within two weeks of notification by the Commissioner. 3.9 The Commissioner will disseminate information on the service to other pharmacy contractors and health care professionals in order that they can signpost patients to pharmacies providing the service.
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Service Outline. 3.1 The Contractor pharmacy will stock the specialist medicines listed in the formulary in Appendix appendix 1 and will dispense these medicines upon receipt of an appropriate NHS prescription.
3.2 The Contractor pharmacy must keep appropriate records of dispensing on their computerised medication records.
3.3 The Contractor pharmacy must promptly re-ordered any medicines from the formulary which are dispensed, and must promptly inform the Commissioner if there are significant supply issues which affect any of the relevant medicines.
3.4 The Contractor pharmacy must provide information and advice to the patient, carer and health care professional as they would with any prescription. It should also refer or signpost patients to specialist centres, support groups or other health and social care professionals where appropriate.
3.5 The Contractor pharmacy must ensure that this service is available at all times within their contracted opening hours (both core and supplementary opening hours), and on any bank or public holidays on which the pharmacy is open.
3.6 If the Contractor pharmacy is unable to fulfil a prescription, it must:
3.6.1 make contact with other pharmacies which provide this enhanced service to identify one which is open and has the required medicine in stock
3.6.2 direct the patient, carer or clinician to the nearest such pharmacy
3.6.3 complete the form attached in Appendix 2 and return it to the Commissioner within 7 days.
3.7 The Contractor pharmacy must ensure that all pharmacists (including locum pharmacists) and staff involved in the provision of the service have the relevant knowledge and are appropriately trained in the operation of the service within the pharmacy’s own standard operating procedures.
3.8 The Commissioner will agree with local stakeholders the medicines formulary and stock levels required to deliver this service. The Commissioner will regularly review the formulary to ensure that it reflects the availability of new medicines and changes in practice or guidelines. The Contractor pharmacy will ensure that they hold in stock any new additions to the medicines formulary within two weeks of notification by the Commissioner.
3.9 The Commissioner will disseminate information on the service to other pharmacy contractors and health care professionals in order that they can signpost patients to pharmacies providing the service.
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