Service Outline. 4.1 The main client group is women under the age of 50 years who might require emergency contraception within 72 hours of unprotected sexual intercourse or failure of a contraceptive method. 4.2 The part of the pharmacy used for provision of the service provides a sufficient level of privacy (ideally at the level required for the provision of the Medicines Use Review service) and safety and meets other locally agreed criteria. 4.3 A service will be provided that assesses the need and suitability for a client to receive EHC, in line with the PGD. Where appropriate a supply will be made; where a supply of EHC is not appropriate, advice and referral to another source of assistance, if appropriate, will be provided. Clients who have exceeded the time limit for EHC will be informed about the possibility of use of an IUD and should be referred to a local service as soon as possible. 4.4 Inclusion and exclusion criteria, which are detailed in the PGD, will be applied during provision of the service. 4.5 The service will be provided in compliance with Fraser guidance and Department of Health guidance on confidential sexual health advice and treatment for young people aged under 16. 4.6 Verbal and written advice on the avoidance of STIs and the use of regular contraceptive methods, including advice on the use of condoms, will be provided to the client. This should be supplemented by a referral to a service that can provide treatment and further advice and care. 4.7 The pharmacy contractor has a duty to ensure that pharmacists and staff involved in the provision of the service have relevant knowledge and are appropriately trained in the operation of the service, including sensitive, client centred communication skills. 4.8 The pharmacy contractor has a duty to ensure that pharmacists and staff involved in the provision of the service are aware of and operate within local protocols. 4.9 The pharmacy must maintain appropriate records to ensure effective ongoing service delivery and audit. Records will be confidential and should be stored securely and for a length of time in line with local NHS and CCC record retention policies. 4.10 Pharmacists may need to share relevant information with other healthcare professionals and agencies, in line with locally determined confidentiality arrangements, including, where appropriate, the need for the permission of the client to share the information. 4.11 The pharmacist may make a supply to a girl s/he believes to be under 16; however, the pharmacist must assess her ‘competence’ under the Fraser Guidelines. 4.12 The client is able to make an informed choice about whether to use emergency contraception and which method might be most suitable. 4.13 The client is safely supplied with emergency contraception. 4.14 If the client is under 25 they are supplied with a Chlamydia test pack and advised to complete it and send it off. 4.15 The client is made aware of the need to consider a longer term method of contraception and the support and follow-up available to them through their GP or Family Planning Services. 4.16 The client is made aware of any possible risk of Sexually Transmitted Infections and the support and follow-up available to them through their GP, Family Planning Services or GUM clinic. 4.17 All requests for emergency contraception must be dealt with sensitively and discreetly with due regard for the client’s right to privacy. Medicine Counter staff must refer all such queries to the accredited pharmacist without delay. 4.18 The pharmacist must personally speak with and counsel the person requesting emergency contraception although advice may be given over the telephone. The pharmacist must obtain the information outlined in the pro-forma before making any recommendation regarding emergency contraception. 4.19 The product may only be supplied for use at the time of purchase and should not be supplied for possible future use. 4.20 Patients should be provided with appropriate information leaflets
Appears in 1 contract
Samples: Service Agreement
Service Outline. 4.1 6.1 The main client group is women under the pharmacy will offer sexually active males and females less than 25 years of age of 50 years who might require emergency contraception within 72 hours of unprotected sexual intercourse or failure a Chlamydia screening service; this will comprise provision of a contraceptive method.
4.2 kit, full advice and information on STIs and sexual health. The part Pharmacy will assist clients in filling the appropriate forms and will promote the need to complete and return the test for assessment and explain the benefits for screening. Clients less than 16 years of the pharmacy used for provision of the service provides a sufficient level of privacy (ideally at the level required for the provision of the Medicines Use Review service) and safety and meets other locally agreed criteria.
4.3 A service age will be provided that assesses the need and suitability for a client to receive EHC, in line with the PGDservice if deemed Fraser competent. Where appropriate a supply A locally agreed referral pathway will provide for the referral of clients less than 16 years of age who present for screening and who are not deemed to be made; where a supply of EHC is not appropriate, advice and referral to another source of assistance, if appropriate, will be provided. Clients who have exceeded the time limit for EHC will be informed about the possibility of use of an IUD and should be referred to a local service as soon as possibleFraser competent.
4.4 Inclusion and exclusion criteria, which are detailed in the PGD, will be applied during provision of the service.
4.5 6.2 The service will be provided in compliance with Fraser guidance guidancei and Department of Health guidance on confidential sexual health advice and treatment for young people aged under 16less than 16 yearsii.
4.6 Verbal 6.3 The pharmacy staff shall complete the appropriate consent and written advice on demographic documentation with clients who consent to screening and shall describe the avoidance of STIs screening process and the use of regular contraceptive methods, including advice on the use of condoms, how results will be provided communicated to the client. This should The client shall be supplemented supplied with a Chlamydia screening kit, supplied by a referral to a service that can provide treatment and further advice and carethe CSO (or via other locally agreed arrangements).
4.7 6.4 Where a suitable toilet facility is available, the pharmacist will encourage clients to carry out the test within the pharmacy and forward the completed test to the lab in accordance with arrangements made with the CSO.
6.5 Where a suitable toilet facility is unavailable, pharmacist will provide a postal kit and will encourage clients to either return it to the pharmacy for forwarding it to the lab or post it using the pre-paid envelopes provided. (Note: postal kits may be subject to delays and clients must be made aware of the 72 hour window for tests to be accurate)
6.6 The part of the pharmacy contractor has a duty to ensure that pharmacists and staff involved in used for the provision of the service have relevant knowledge must provide a sufficient level of safety and are appropriately trained privacy (including visual privacy where appropriate), which in most circumstances will be at the operation level required for the provision of the service, including sensitive, client centred communication skillsMedicines Use Review serviceiii.
4.8 6.7 The pharmacy contractor has must have a duty to standard operating procedure in place for this service. The pharmacy contractor must ensure that pharmacists and staff involved in the provision of the service are aware of and operate within local national and locally agreed protocols.
4.9 6.8 The Pharmacy contractor must ensure all pharmacy staff are trained to provide packs and information during advertised opening hours and during absence of accredited pharmacist will contact and sign-post the client to next nearest pharmacy for treatment.
6.9 The pharmacy must maintain appropriate records to ensure effective ongoing service delivery and audit. Records will be are confidential and should be stored securely and securely, for a length of time no longer than is necessary, but in line with local NHS and CCC record retention policiesthe annual auditing process.
4.10 6.10 Pharmacists may need to share relevant information with other healthcare health care professionals and agencies, in line with locally determined local and national confidentiality and data protection arrangements, including, where appropriate, including the need for the permission of the client to share the information.
4.11 6.11 The pharmacist may make Council will provide a supply framework for the recording of relevant service information (including the national core dataset) for the purposes of audit and the claiming of payment.
6.12 The Council will provide up to a girl s/he believes date details of other services which pharmacy staff can use to refer on clients who require further assistance. The information should include the location, hours of opening and services provided by each service provider. The information will be assigned an expiry date, linked to set reviews of the data, in order to allow pharmacy contractors to be under 16; however, assured that they are using the pharmacist must assess her ‘competence’ under current version of the Fraser GuidelinesCouncil information.
4.12 6.13 The client is able Council may arrange at least one contractor meeting per year to make an informed choice about whether to use emergency promote service development and update pharmacy staff with new developments, knowledge and evidence.
6.14 The Council will be responsible for the provision of health promotion and other promotional material, including leaflets on EHC, long-term contraception and which method might be most suitableSTIs to pharmacies.
4.13 6.15 The client is safely supplied with emergency contraception.
4.14 If Council will coordinate the client is under 25 they are supplied with a Chlamydia test pack and advised to complete it and send it off.
4.15 The client is made aware promotion of the need to consider a longer term method service locally, including the development of contraception publicity materials and the support use of nationally produced materials, in order to ensure young people and follow-up other local health care providers are aware that the service is available from local pharmacies. Pharmacies should use these materials to them through their GP or Family Planning Services.
4.16 The client is made aware of any possible risk of Sexually Transmitted Infections and promote the support and follow-up available to them through their GP, Family Planning Services or GUM clinic.
4.17 All requests for emergency contraception must be dealt with sensitively and discreetly with due regard for the client’s right to privacy. Medicine Counter staff must refer all such queries service to the accredited pharmacist without delay.
4.18 The pharmacist must personally speak with and counsel the person requesting emergency contraception although advice may be given over the telephone. The pharmacist must obtain the information outlined in the pro-forma before making any recommendation regarding emergency contraception.
4.19 The product may only be supplied for use at the time of purchase public and should not be supplied for possible future useensure they coordinate their promotional activities with those of The Council.
4.20 Patients should be provided with appropriate information leaflets
Appears in 1 contract
Samples: Public Health Agreement
Service Outline. 4.1 The main client group is women under the age of 50 years who might require emergency contraception within 72 hours of unprotected sexual intercourse or failure of a contraceptive method.
4.2 The part of the pharmacy used for provision of the service provides a sufficient level of privacy (ideally at the level required for the provision of the Medicines Use Review service) and safety and meets other locally agreed criteria.
4.3 A service will be provided that assesses the need and suitability for a client to receive EHC, in line with the PGD. Where appropriate a supply will be made; where a supply of EHC is not appropriate, advice and referral to another source of assistance, if appropriate, will be provided. Clients who have exceeded the time limit for EHC will be informed about the possibility of use of an IUD and should be referred to a local service as soon as possible.
4.4 Inclusion and exclusion criteria, which are detailed in the PGD, will be applied during provision of the service.
4.5 The service will be provided in compliance with Fraser guidance and Department of Health guidance on confidential sexual health advice and treatment for young people aged under 16.
4.6 Verbal and written advice on the avoidance of STIs and the use of regular contraceptive methods, including advice on the use of condoms, will be provided to the client. This should be supplemented by a referral to a service that can provide treatment and further advice and care.
4.7 The pharmacy contractor has a duty to ensure that pharmacists and staff involved in the provision of the service have relevant knowledge and are appropriately trained in the operation of the service, including sensitive, client centred communication skills.
4.8 The pharmacy contractor has a duty to ensure that pharmacists and staff involved in the provision of the service are aware of and operate within local protocols.
4.9 The pharmacy must maintain appropriate records to ensure effective ongoing service delivery and audit. Records will be confidential and should be stored securely via the PharmOutcomes web-based platform and for a length of time in line with local NHS and CCC record retention policies. The PharmOutcomes system will be used for recording and reporting activity and will be used to generate non-patient identifiable reports which the CCC commissioning team be use for processing payments.
4.10 Pharmacists may need to share relevant information with other healthcare professionals and agencies, in line with locally determined confidentiality arrangements, including, where appropriate, the need for the permission of the client to share the information.
4.11 The pharmacist may make a supply to a girl s/he believes to be under 16; however, the pharmacist must assess her ‘competence’ under the Fraser Guidelines.
4.12 The client is able to make an informed choice about whether to use emergency contraception and which method might be most suitable.
4.13 The client is safely supplied with emergency contraception.
4.14 If the client is under 25 they are supplied with a Chlamydia test pack and advised to complete it and send it off.
4.15 The client is made aware of the need to consider a longer term method of contraception and the support and follow-up available to them through their GP or Family Planning Services.
4.16 The client is made aware of any possible risk of Sexually Transmitted Infections and the support and follow-up available to them through their GP, Family Planning Services or GUM clinic.
4.17 All requests for emergency contraception must be dealt with sensitively and discreetly with due regard for the client’s right to privacy. Medicine Counter staff must refer all such queries to the accredited pharmacist without delay.
4.18 The pharmacist must personally speak with and counsel the person requesting emergency contraception although advice may be given over the telephone. The pharmacist must obtain the information outlined in the pro-forma before making any recommendation regarding emergency contraception.
4.19 The product may only be supplied for use at the time of purchase and should not be supplied for possible future use.
4.20 Patients should be provided with appropriate information leaflets.
Appears in 1 contract
Samples: Service Agreement
Service Outline. 4.1 6.1 The main client group is women under the pharmacy will offer sexually active males and females less than 25 years of age of 50 years who might require emergency contraception within 72 hours of unprotected sexual intercourse or failure a Chlamydia screening service; this will comprise provision of a contraceptive method.
4.2 kit, full advice and information on STIs and sexual health. The part Pharmacy will assist clients in filling the appropriate forms and will promote the need to complete and return the test for assessment and explain the benefits for screening. Clients less than 16 years of the pharmacy used for provision of the service provides a sufficient level of privacy (ideally at the level required for the provision of the Medicines Use Review service) and safety and meets other locally agreed criteria.
4.3 A service age will be provided that assesses the need and suitability for a client to receive EHC, in line with the PGDservice if deemed Fraser competent. Where appropriate a supply A locally agreed referral pathway will provide for the referral of clients less than 16 years of age who present for screening and who are not deemed to be made; where a supply of EHC is not appropriate, advice and referral to another source of assistance, if appropriate, will be provided. Clients who have exceeded the time limit for EHC will be informed about the possibility of use of an IUD and should be referred to a local service as soon as possibleFraser competent.
4.4 Inclusion and exclusion criteria, which are detailed in the PGD, will be applied during provision of the service.
4.5 6.2 The service will be provided in compliance with Fraser guidance guidancei and Department of Health guidance on confidential sexual health advice and treatment for young people aged under 16less than 16 yearsii.
4.6 Verbal 6.3 The pharmacy staff shall complete the appropriate consent and written advice on demographic documentation with clients who consent to screening and shall describe the avoidance of STIs screening process and the use of regular contraceptive methods, including advice on the use of condoms, how results will be provided communicated to the client. This should The client shall be supplemented supplied with a Chlamydia screening kit, supplied by a referral to a service that can provide treatment and further advice and carethe CSO (or via other locally agreed arrangements).
4.7 6.4 Where a suitable toilet facility is available, the pharmacist will encourage clients to carry out the test within the pharmacy and forward the completed test to the lab in accordance with arrangements made with the CSO.
6.5 Where a suitable toilet facility is unavailable, pharmacist will provide a postal kit and will encourage clients to either return it to the pharmacy for forwarding it to the lab or post it using the pre-paid envelopes provided. (Note: postal kits may be subject to delays and clients must be made aware of the 72 hour window for tests to be accurate)
6.6 The part of the pharmacy contractor has a duty to ensure that pharmacists and staff involved in used for the provision of the service have relevant knowledge must provide a sufficient level of safety and are appropriately trained privacy (including visual privacy where appropriate), which in most circumstances will be at the operation level required for the provision of the service, including sensitive, client centred communication skillsMedicines Use Review serviceiii.
4.8 6.7 The pharmacy contractor has must have a duty to standard operating procedure in place for this service. The pharmacy contractor must ensure that pharmacists and staff involved in the provision of the service are aware of and operate within local national and locally agreed protocols.
4.9 6.8 The Pharmacy contractor must ensure all pharmacy staff are trained to provide packs and information during advertised opening hours and during absence of accredited pharmacist will contact and sign-post the client to next nearest pharmacy for treatment.
6.9 The pharmacy must maintain appropriate records to ensure effective ongoing service delivery and audit. Records will be are confidential and should be stored securely and securely, for a length of time no longer than is necessary, but in line with local NHS and CCC record retention policiesthe annual auditing process.
4.10 6.10 Pharmacists may need to share relevant information with other healthcare health care professionals and agencies, in line with locally determined local and national confidentiality and data protection arrangements, including, where appropriate, including the need for the permission of the client to share the information.
4.11 6.11 The pharmacist may make Council will provide a supply framework for the recording of relevant service information (including the national core dataset) for the purposes of audit and the claiming of payment.
6.12 The Council will provide up to a girl s/he believes date details of other services which pharmacy staff can use to refer on clients who require further assistance. The information should include the location, hours of opening and services provided by each service provider. The information will be assigned an expiry date, linked to set reviews of the data, in order to allow pharmacy contractors to be under 16; however, assured that they are using the pharmacist must assess her ‘competence’ under current version of the Fraser GuidelinesCouncil information.
4.12 6.13 The client is able Council may arrange at least one contractor meeting per year to make an informed choice about whether to use emergency promote service development and update pharmacy staff with new developments, knowledge and evidence.
6.14 The Council will be responsible for the provision of health promotion and other promotional material, including leaflets on EHC, long-term contraception and which method might be most suitableSTIs to pharmacies.
4.13 6.15 The client Council will coordinate the promotion of the service locally, including the development of publicity materials and the use of nationally produced materials, in order to ensure young people and other local health care providers are aware that the service is safely supplied available from local pharmacies. Pharmacies should use these materials to promote the service to the public and should ensure they coordinate their promotional activities with emergency contraceptionthose of The Council. The Surrey Condom Distribution scheme (CDS) ‘Get it on’ should be promoted and young people directed to the Healthy Surrey website’s CDS page - xxxxx://xxx.xxxxxxxxxxxxx.xxx.xx/your- health/sexual-health/get-it-on-condom-distribution-scheme.
4.14 If the client is under 25 they are supplied with a Chlamydia test pack and advised to complete it and send it off.
4.15 The client is made aware of the need to consider a longer term method of contraception and the support and follow-up available to them through their GP or Family Planning Services.
4.16 The client is made aware of any possible risk of Sexually Transmitted Infections and the support and follow-up available to them through their GP, Family Planning Services or GUM clinic.
4.17 All requests for emergency contraception must be dealt with sensitively and discreetly with due regard for the client’s right to privacy. Medicine Counter staff must refer all such queries to the accredited pharmacist without delay.
4.18 The pharmacist must personally speak with and counsel the person requesting emergency contraception although advice may be given 6.16 Clients over the telephone. The pharmacist must obtain the information outlined in the pro-forma before making any recommendation regarding emergency contraception.
4.19 The product may only be supplied for use at the time of purchase and should not be supplied for possible future use.
4.20 Patients 18 should be provided with appropriate information leafletsencouraged to order the 18yrs + kits from the CNWL website and promotional material handed out - xxxxx://xxx.xxxxxxxxxxxx.xxxx.xxx.xx/surrey-residents- only-order-a-self-testing-kit/
Appears in 1 contract
Samples: Public Health Agreement
