SERVICE PERFORMANCE REVIEW. 4.1 As required by the Customer, the Supplier and Customer shall review the performance against required Service Levels specified in the Letter of Appointment (including Appendices) and, where applicable, the outcomes of the PAR at a reasonable time to be agreed. These reviews shall, unless otherwise agreed:
Appears in 18 contracts
Samples: data.gov.uk, data.gov.uk, data.gov.uk