Service Problem Resolution Responsibilities Sample Clauses

Service Problem Resolution Responsibilities. All Incidents will be managed according the Incident Management Process that was designed along with the design of the Service itself. For details like workflows, roles and responsibilities, work products, escalation and control procedures, see the referenced document XXXX Service Desk. Users can request service or report an Incident by using one of the following: • Using the Web Portal (preferred) located at xxxx://xxxxxxx.xxxxxxx.xxx • Calling to the Service Desk at: 52 (55) 1500 8600 All service requests will be served in accordance with the provisions of XXXX Support Policy (On Demand and On Premise Support Policy).
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Related to Service Problem Resolution Responsibilities

  • Customer Responsibilities Customer shall:

  • Provider Responsibilities The Private Child-Caring Facility (PCC) (a.k.a., Provider) must comply with the following requirements:

  • User Responsibilities i. Users are required to follow good security practices in the selection and use of passwords;

  • Construction Responsibilities The party named in Article 1, Responsible Parties, under AGREEMENT is responsible for the following:

  • Academic Responsibilities 2.2.1 All academic staff members shall undertake their duties in accordance with the:

  • Vendor Responsibilities Note: NO EXCEPTIONS OR REVISIONS WILL BE CONSIDERED IN C-M, O-S, V-W. Indemnification

  • Contractor Responsibilities 19.1. Contractor shall perform national criminal history checks for Ohio, Indiana, and Kentucky, and 10-panel drug screening tests on all prospective employees performing work under this RFP or coming onto a CMHA property and any resulting contract and provide summaries of the results to the Authority if requested. For the purposes of this section, the term “employees” includes contractor. Prospective employees whose criminal background check discloses a misdemeanor or felony involving crimes of moral turpitude, sexual offenses or harm to persons or property shall not be employed to perform work under this RFP or any resulting contract. Contractor is required to perform drug screening of all employees and to ensure acceptable test results. Criminal history and drug screening checks will be completed at the sole expense of the contractor. Any employee of the Contractor suspected of being under the influence of drugs and or alcohol will be reported to the appropriate personnel at CMHA and/or other local law enforcement. If the employee is determined to be under the influence of drugs or alcohol in any form or manner, or believed by proper authority to be dealing in illicit sale of alcohol or drugs they will be removed and shall not be allowed to return to any job site on the Authority’s property. The Contractor’s contract may be suspended and/or terminated should such a situation occur or if the Contractor fails to submit results pursuant to this section.

  • Union Responsibility The Union will attend to any necessary documentation required as a result of a change in the designated institution.

  • Contractor’s Responsibilities Unless stated specifically to the contrary in the tender with full supporting explanations, the contractor will be deemed to have concurred as a practical manufacturer with the design and layout of the works as being sufficient to ensure reliability and safety in operation, freedom from undue stresses and satisfactory performance in all other essentials as a working material.

  • Owner Responsibilities Owner shall:

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