Service Provider Obligations. In addition to the obligations stipulated in the General Terms and Conditions of the IFRC, the following shall be adhered to by the Service Provider: 2.1 Pre-conditions for cash distribution: The Service Provider shall use its existing network of branches to facilitate cash transfers to beneficiaries; The Service Provider shall ensure that funds are available in the pre-agreed branches on the specified dates, to assure cash transfers to beneficiaries at the agreed time; The Service Provider shall ensure that all its resources and facilities are available to make cash transfers either at the branches or agreed distribution points; The Service Provider shall ensure development of procedures for processing and reconciliation of cash transfer data; The Service Provider shall ensure appropriate and secure information technology systems to receive and provide information and data relating to the cash transfer process; and The Service Provider is solely and fully responsible for any and all payments to its vendors, including for services, materials, goods, rental of equipment, labour, transportation etc. in order to assure its obligations under the agreement. 2.2 Conditions at time of cash distribution: The Service Provider shall disburse funds from the points of distribution to individual beneficiaries in accordance with agreed processes and procedures; The Service Provider may, when necessary and upon agreement of the IFRC, choose other retailers as points of distribution for the cash transfers; The funds shall not be subject to any right, charge, interest, right to compensation, guarantee, or claim of any kind against the Service Provider, including from any of its trustees or creditors. The Service Provider shall in no case, loan, mortgage, pledge or encumber the funds except on written instructions by the IFRC; The Service Provider shall receive, hold, release and return the funds only in accordance with this Agreement. The Service Provider shall act, or refrain from acting only on instructions, approval, consent or notice given by the IFRC pursuant to this Agreement. The Service Provider shall act on written instructions signed by an authorized representative of the IFRC. The Service Provider shall secure the sites for distribution and cash transfer at its own cost. Conditions subsequent to cash distribution: Adequate records shall be maintained by the Service Provider including all receipts and disbursements of cash and other records as the IFRC may reasonably request. The Service Provider shall provide the IFRC with written statements of accounts that list (i) all funds received, (ii) details of all transactions concerning transfers to beneficiaries. The reports shall also include any other information the IFRC may reasonably request. The Service Provider shall immediately notify the IFRC in writing if it receives notification of any claim against the funds. Any grant not claimed after 30 days shall be voided unless the IFRC requests a payment period extension. If there is no such request, the total amount of unclaimed grant, including any amount which may have been paid in advance as transaction fee for the unclaimed grant, shall be returned to the IFRC within 30 days. Except as may be required by law and expressly indicated to the IFRC in writing, the Service Provider shall not share, transfer or communicate to any third party the information it is in receipt of, as a result of the Agreement. This shall include, inter alia, the information of and related to the beneficiaries such as personal details, banking information etc.
Appears in 2 contracts
Samples: Cash Transfer Services Agreement, Cash Transfer Services Agreement
Service Provider Obligations. In addition (1) The Service Provider shall, subject to appropriate or applicable confidentiality restrictions, provide LIPA not later than ninety (90) days prior to the obligations stipulated Service Commencement Date with a list in the General Terms and Conditions electronic format of vendor agreements of the IFRC, the following shall be adhered Service Provider or Service Provider Related Parties material to by the Service Provider:’s performance under this Agreement and provide copies of any such agreement upon request if permitted under the terms of such agreement, or if not so permitted, information with respect to such agreement to the extent permitted by the confidentiality terms thereof.
2.1 Pre-conditions (2) Subject to the provisions of Section 10.3 hereof, the Service Provider shall, and shall cause Service Provider Related Parties to, use commercially reasonable efforts to ensure that all agreements with third parties entered into after the Contract Date which are material to the Service Provider’s performance of its obligations hereunder, xxxxx XXXX the right to own or license the goods and services to be provided thereunder. The Service Provider shall also use its commercially reasonable efforts to ensure that all material vendor agreements be assignable to LIPA upon expiration or termination of this Agreement, if such provision can be obtained from the applicable party for cash distribution: no additional charge to the Service Provider (or if such charge is reimbursed by LIPA), and provided that upon any such assignment, the Service Provider shall have no further liability obligation or cost with respect to any such agreements (other than for periods prior to such assignment). The Service Provider shall use its existing network of branches commercially reasonable efforts to facilitate cash transfers include provisions in any future agreement with a sublicensee requiring such sublicensee to beneficiaries; The notify the Service Provider shall ensure that funds are available in and LIPA if the pre-agreed branches on the specified dates, grant of a sublicense to assure cash transfers to beneficiaries at the agreed time; The Service Provider shall ensure that all its resources and facilities are available to make cash transfers either at the branches such sublicensee would create a conflict of interest for LIPA or agreed distribution points; The Service Provider shall ensure development any of procedures for processing and reconciliation of cash transfer data; The Service Provider shall ensure appropriate and secure information technology systems to receive and provide information and data relating LIPA Related Parties due to the cash transfer process; and The Service Provider is solely and fully responsible for any and all payments disclosure of LIPA Owned Intellectual Property to its vendorsthe sublicensee. In such event, including for services, materials, goods, rental the Parties shall agree upon a course of equipment, labour, transportation etc. in order action to assure its obligations under the agreement.
2.2 Conditions at time avoid such conflict of cash distribution: The Service Provider shall disburse funds from the points of distribution to individual beneficiaries in accordance with agreed processes and procedures; The Service Provider may, when necessary and upon agreement of the IFRC, choose other retailers as points of distribution for the cash transfers; The funds shall not be subject to any right, charge, interest, right to compensation, guarantee, or claim of any kind against the Service Provider, including from any of its trustees or creditors. The Service Provider shall in no case, loan, mortgage, pledge or encumber further require the funds except on written instructions sublicensees to be bound by the IFRC; The Service Provider shall receive, hold, release and return the funds only in accordance with this Agreement. The Service Provider shall act, or refrain from acting only on instructions, approval, consent or notice given by the IFRC pursuant to this Agreement. The Service Provider shall act on written instructions signed by an authorized representative of the IFRC. The Service Provider shall secure the sites for distribution and cash transfer at its own cost. Conditions subsequent to cash distribution: Adequate records shall be maintained by the Service Provider including all receipts and disbursements of cash and other records as the IFRC may reasonably request. The Service Provider shall provide the IFRC with written statements of accounts that list (i) all funds received, (ii) details of all transactions concerning transfers to beneficiaries. The reports shall also include any other information the IFRC may reasonably request. The Service Provider shall immediately notify the IFRC in writing if it receives notification of any claim against the funds. Any grant not claimed after 30 days shall be voided unless the IFRC requests a payment period extension. If there is no such request, the total amount of unclaimed grant, including any amount which may have been paid in advance as transaction fee for the unclaimed grant, shall be returned to the IFRC within 30 days. Except as may be required by law and expressly indicated to the IFRC in writing, the Service Provider shall not share, transfer or communicate to any third party the information it is in receipt of, as a result of the Agreement. This shall include, inter alia, the information of license terms and related to the beneficiaries such as personal details, banking information etcconfidentiality restrictions.
Appears in 1 contract
Samples: Operations Services Agreement
Service Provider Obligations. In A. Subject to the provisions of Article 4.A., Service Provider shall obtain and maintain, at its own expense, all regulatory and legal authorizations, licenses, approvals certifications and permits, Governmental or otherwise, necessary for Service Provider and its employees to provide IRIDIUM Services in the Service Area and to perform its duties hereunder, including Authorization to carry (including transborder), operate and use ISUs. B. Service Provider shall be solely responsible for and indemnify INA for all taxes, tariffs and surcharges, if any, arising from the provision of IRIDIUM Services by Service Provider to its customers in the Service Area.
C. Service Provider shall provide quarterly reports to INA regarding the marketing and sales activities undertaken pursuant to its obligations to market and sell IRIDIUM Services in the Service Area.
D. Service Provider shall perform all accounting, billing and collections activities necessary respecting its customers and shall be solely responsible for all expenses related to the performance of such services.
E. Service Provider shall provide the IRIDIUM Services specified in the applicable mandatory ISP's.
F. Service Provider shall provide its IRIDIUM satellite services Subscribers with only IRIDIUM(R) approved ISU's and Service Provider shall provide such equipment pursuant to the procedures and conditions specified in the mandatory ISP's set forth. Service Provider shall provide warranty and repair services for IRIDIUM approved ISU's, as provided for in the applicable mandatory ISP's.
G. Service Provider shall comply with the applicable mandatory ISP's. Any proposed change or addition to the obligations stipulated in the General Terms and Conditions of the IFRC, the following mandatory ISP's shall be adhered to by the Service Provider:
2.1 Pre-conditions for cash distribution: The Service Provider shall use its existing network of branches to facilitate cash transfers to beneficiaries; The Service Provider shall ensure that funds are available in the pre-agreed branches on the specified dates, to assure cash transfers to beneficiaries at the agreed time; The Service Provider shall ensure that all its resources and facilities are available to make cash transfers either at the branches or agreed distribution points; The Service Provider shall ensure development of procedures for processing and reconciliation of cash transfer data; The Service Provider shall ensure appropriate and secure information technology systems to receive and provide information and data relating to the cash transfer process; and The Service Provider is solely and fully responsible for any and all payments to its vendors, including for services, materials, goods, rental of equipment, labour, transportation etc. in order to assure its obligations under the agreement.
2.2 Conditions at time of cash distribution: The Service Provider shall disburse funds from the points of distribution to individual beneficiaries in accordance with agreed processes and procedures; The Service Provider may, when necessary and upon agreement of the IFRC, choose other retailers as points of distribution for the cash transfers; The funds shall not be subject to any right, charge, interest, right to compensation, guarantee, or claim the mutual agreement of any kind against INA and the Service Provider, including from except as provided in this paragraph. In the event a proposed change or addition to the mandatory ISP's is determined by Iridium to be required to avoid or correct any degradation or impairment of its trustees the IRIDIUM Communications System or creditorsthe IRIDIUM services, Service Provider agrees to (i) comply with such change or addition or (ii) promptly notify INA of Service Provider's decision not to comply, in which event INA shall have the option to terminate this Agreement by providing written notice to Service Provider. The Service Provider shall not knowingly or willfully engage in no caseactions to discredit, loandishonor, mortgagereflect adversely upon or in any manner injure the reputation of INA, pledge Iridium or encumber the funds except on written instructions by the IFRC; The Service Provider shall receive, hold, release and return the funds only in accordance with this Agreement. The Service Provider shall act, or refrain from acting only on instructions, approval, consent or notice given by the IFRC pursuant to this Agreement. The Service Provider shall act on written instructions signed by an authorized representative of the IFRC. The Service Provider shall secure the sites for distribution and cash transfer at its own cost. Conditions subsequent to cash distribution: Adequate records shall be maintained by the Service Provider including all receipts and disbursements of cash and other records as the IFRC may reasonably request. IRIDIUM Services.
H. The Service Provider shall provide a 15 month rolling forecast of subscribers and minutes of use upon execution of this agreement, whose initial forecast is specified in Exhibit D. This forecast will be updated at the IFRC with written statements of accounts that list (i) all funds received, (ii) details of all transactions concerning transfers commencement date and every 3 months thereafter and will be provided to beneficiaries. The reports shall also include any other information the IFRC may reasonably request. The Service Provider shall immediately notify the IFRC in writing if it receives notification of any claim against the funds. Any grant not claimed after 30 days shall be voided unless the IFRC requests a payment period extension. If there is no such request, the total amount of unclaimed grant, including any amount which may have been paid in advance as transaction fee for the unclaimed grant, shall be returned to the IFRC within 30 days. Except as may be required by law and expressly indicated to the IFRC in writing, the Service Provider shall not share, transfer or communicate to any third party the information it is in receipt of, INA as a result notice in accordance with Paragraph 14 of the Agreement. This shall include, inter alia, the information of and related to the beneficiaries such as personal details, banking information etcthis agreement.
Appears in 1 contract
Samples: Service Provider Agreement (U S Digital Communications Inc)
Service Provider Obligations. In addition to the obligations stipulated in the General Terms and Conditions of the IFRC, the following shall be adhered to by the The Service Provider:Provider undertakes that -
2.1 Pre-conditions for cash distribution: 5.1 The Service Provider shall use its existing network reasonable endeavors to support the Product/s during the term of branches to facilitate cash transfers to beneficiariesthis agreement by providing telephonic and email support during working hours; upon the purchase of a Router, there will be a 12 month guarantee, should the Router be faulty we will replace it, however, we cannot be held responsible for lightning damage, after the 12 month guarantee is up, no further claims will be entertained.
5.2 The Service Provider shall ensure that funds are available in only be responsible to provide support for the pre-agreed branches Product/s on the specified datescurrent versions of the Product/s and the most recent version of the Product/s in existence prior to the current version of the product;
5.3 The Service Provider, at its sole discretion, reserves the right to assure cash transfers to beneficiaries at issue new versions of the agreed time; Product/s and documentation;
5.4 The Service Provider shall ensure endeavour to provide corrections, updates and releases to the Product/s at such times as it in it’s sole discretion shall determine. The Applicant shall be responsible for the installation of corrections, updates and releases to the Product/s and for ensuring that he/she or its staff have the capability of carrying out such installations. Should the Applicant fail to install such systems correctly or at all in accordance with the Service Provider’s instructions, the Service Provider or appointed dealer / agent shall have the right to charge for services rendered in this regard. Corrections, updates and re- leases to the Product/s arising as a result of a change in database used by the Product/s are specifically excluded from this agreement;
5.5 If the Service Provider cannot effect any correction telephonically, the Service Provider or an appointed dealer / agent, upon receipt of authorization from the Applicant, may in its resources and facilities are available to make cash transfers either sole discretion attend at the branches Applicant’s premises to effect the correction, in which event such attendance together with traveling time and expenses shall be charged to the Applicant by the Service Provider or agreed distribution points; an appointed dealer / agent;
5.6 The Service Provider shall ensure development of procedures for processing and reconciliation of cash transfer data; The Service Provider shall ensure appropriate and secure information technology systems to receive and provide information and data relating to the cash transfer process; and The Service Provider is solely and fully not be responsible for any and all payments to its vendors, including for services, materials, goods, rental of equipment, labour, transportation etc. in order to assure its obligations under the agreement.
2.2 Conditions at time of cash distribution: The Service Provider shall disburse funds from the points of distribution to individual beneficiaries in accordance with agreed processes and procedures; The Service Provider may, when necessary and upon agreement of the IFRC, choose other retailers as points of distribution for the cash transfers; The funds shall not be subject obliged to any rightcorrect errors which result –
5.6.1 From failure of computer or telephony equipment or other Product, chargeincluding, interestbut not limited to machine operating Product, right to compensationSwitchboards, guaranteePABX’s, or claim of any kind against the Service Providertelephone hand units, including from any of its trustees or creditors. The Service Provider shall in no case, loan, mortgage, pledge or encumber the funds except on written instructions by the IFRC; The Service Provider shall receive, hold, release and return the funds only in accordance with this Agreement. The Service Provider shall act, or refrain from acting only on instructions, approval, consent or notice given by the IFRC pursuant to this Agreement. The Service Provider shall act on written instructions signed by an authorized representative of the IFRC. The Service Provider shall secure the sites for distribution and cash transfer at its own cost. Conditions subsequent to cash distribution: Adequate records shall be maintained third party applications not developed by the Service Provider and which are not covered by this agreement including all receipts faults in electrical supply and disbursements operator error from whatever cause or caused by cable or connec- tor malfunction or breaks;
5.6.2 From environmental conditions including, but not limited to, conditions associated with humidity and air-conditioning, and lightning;
5.6.3 From accident, negligence, misuse or default by the Applicant or any third party or due to a force majeure;
5.6.4 From failure of cash and fixed or removable storage media;
5.6.5 From any version of the products other records as than the IFRC may reasonably request. The Service Provider shall provide current version of the IFRC product;
5.6.6 From incompatibilities with written statements of accounts that list (i) all funds received, (ii) details of all transactions concerning transfers to beneficiaries. The reports shall also include any other information the IFRC may reasonably request. The Service Provider shall immediately notify the IFRC in writing if it receives notification of any claim against the funds. handheld phone units or PABX’s.
5.7 Any grant not claimed after 30 days shall be voided unless the IFRC requests a payment period extension. If there is no such request, the total amount of unclaimed grant, including any amount which may have been paid in advance as transaction fee for the unclaimed grant, shall be returned to the IFRC within 30 days. Except as may be required time spent by law and expressly indicated to the IFRC in writing, the Service Provider shall not share, transfer or communicate to investigating an error caused by any third party the information it is in receipt of, as a result of the Agreement. This above shall include, inter alia, be charged for by the Service Provider as an additional cost at the Service Provider’s then current rates of service and traveling on a time and material basis.
5.8 The Applicant further undertakes to provide sufficient information on application in order to comply with FICA requirements in terms of and related to law in concluding this agreement.
5.9 Furthermore the beneficiaries such as personal details, banking information etcApplicant shall comply with any reasonable request by the Service Provider in terms of any obligations in the event that legislation in terms of law requires same.
Appears in 1 contract
Samples: Service Provision Agreement
Service Provider Obligations. In addition to the obligations stipulated in the General Terms and Conditions of the IFRC, the following shall be adhered to by the Service Provider:
2.1 Pre-conditions for cash distribution: The Service Provider shall use its existing network of branches to facilitate cash transfers to beneficiaries; The Service Provider shall ensure that funds are available in the pre-agreed branches on the specified dates, to assure cash transfers to beneficiaries at the agreed time; The Service Provider shall ensure that all its resources and facilities are available to make cash transfers either at the branches or agreed distribution points; The Service Provider shall ensure development of procedures for processing and reconciliation of cash transfer data; The Service Provider shall ensure appropriate and secure information technology systems to receive and provide information and data relating to the cash transfer processprocess in compliance with national legal requirements; and The Service Provider is solely and fully responsible for any and all payments to its vendors, including for services, materials, goods, rental of equipment, labour, transportation etc. in order to assure its obligations under the agreement.
2.2 Conditions at time of cash distribution: The Service Provider shall disburse funds from the points of distribution to individual beneficiaries in accordance with agreed processes and procedures; The Service Provider may, when necessary and upon agreement of the IFRC, choose other retailers as points of distribution for the cash transfers; The funds shall not be subject to any right, charge, interest, right to compensation, guarantee, or claim of any kind against the Service Provider, including from any of its trustees or creditors. The Service Provider shall in no case, loan, mortgage, pledge or encumber the funds except on written instructions by the IFRC; The Service Provider shall receive, hold, release and return the funds only in accordance with this Agreement. The Service Provider shall act, or refrain from acting only on instructions, approval, consent or notice given by the IFRC pursuant to this Agreement. The Service Provider shall act on written instructions signed by an authorized representative of the IFRC. The Service Provider shall secure the sites for distribution and cash transfer at its own cost. Conditions subsequent to cash distribution: Adequate original records shall be maintained by the Service Provider including all receipts and disbursements of cash and other records as the IFRC may reasonably request. The Service Provider shall provide the IFRC with written statements of accounts that list (i) all funds received, (ii) details of all transactions concerning transfers to beneficiaries. The reports shall also include any other information the IFRC may reasonably request. The Service Provider shall immediately notify the IFRC in writing if it receives notification of any claim against the funds. Any grant not claimed after 30 days shall be voided unless the IFRC requests a payment period extension. If there is no such request, the total amount of unclaimed grant, including any amount which may have been paid in advance as transaction fee for the unclaimed grant, shall be returned to the IFRC within 30 days. Except as may be required by law law, where in accordance with Annexes A, D and E of the present Agreement, and as expressly indicated to permitted in writing by the IFRC in writingIFRC, the Service Provider shall not share, transfer or communicate to any third party the information it is in receipt of, as a result of the Agreement. This shall include, inter alia, the information of and related to the beneficiaries such as personal detailspersonally identifiable data, banking information etc.
Appears in 1 contract
Samples: Cash Transfer Services Agreement