Service Provider’s Obligations. 3.1 The Service Provider shall perform its obligations under this Agreement in a reasonable and timely manner in accordance with the provisions of this Agreement.
3.2 The Service Provider shall provide the Client with such information and advice in connection with the Services and the provision thereof as the Client may, from time to time, reasonably require both before and during the provision of the Services.
3.3 The Service Provider shall use reasonable endeavours to keep the Client informed of any special requirements (including, but not limited to, legislative requirements) applicable to the rendering of the Services. To the extent necessary and appropriate, the Service Provider shall promptly take steps to comply with any such requirements. These steps shall not otherwise alter this Agreement in any way, subject to each Party’s right to request a meeting to review such changes.
Service Provider’s Obligations. The Service Provider must- ensure that it maintains its accreditation with Quality Council for Trade and Occupations for the duration of this Agreement. ensure that the Key Account Manager contemplated in its bid proposal is duly assigned as such, and assumes the attendant role and responsibilities for the duration of this Agreement; ensure that Key Personnel is properly registered, licensed or accredited with the appropriate Regulatory Authorities and remain so registered for the duration of this Agreement; ensure that Key Personnel or other personnel observe confidentiality and do not use any information obtained pursuant to this Agreement for any reason other than for reasons envisaged in this Agreement; execute the Services, as contemplated in the RFP; ensure continuity of Services to SARS; monitor implementation of the Services against set targets, costs and timeframes; carry out all written and reasonable instructions received from SARS timeously and in a diligent manner; ensure that the Key Personnel devote such time, attention and skill in executing the Services as may be reasonably required for the proper discharge of its duties under this Agreement; not change or replace the Key Personnel without the prior written consent of SARS, and in this regard- The Service Provider may make a written request to SARS to replace a member of its Key Personnel, where such member has become incapacitated and/or unable to perform his/her duties under the Agreement; The Service Provider’s request to SARS for the substitution of the Key Personnel shall include the reason for the request and a proposal to replace the Key Personnel with a person of equal or better qualification(s),skills and experience. Such proposal must include the curriculum vitae of the proposed substitute; SARS may only approve a substitute which has similar or better qualifications, skills and experience; and Should SARS in its discretion reasonably consider a member of the Key Personnel to be incompetent or unsatisfactory, the Service Provider will have to replace at its cost, that member with one having equal or better qualification(s), skills and experience and in line with the timeframes then stipulated by SARS; charge fees for Services rendered to SARS in accordance with the SARS approved pricing; provide the Services in accordance with the highest professional standards; act impartially and ethically at all times, and where applicable, act in accordance with the code of ethics / conduct o...
Service Provider’s Obligations. DSO agrees to provide the services specified in this section of the Agreement which is subject to annual review.
Service Provider’s Obligations. 6.1. The Service Provider shall at all times provide the Services to the Contract Standard and in accordance with the Contract Documents and to the reasonable satisfaction of the Authorised Officer at such times and locations as the Authorised Officer may require and shall ensure that the Services at all times comply with and meet all the requirements of the Contract Documents, Good Industry Practice, Guidance and all applicable E-ACT Policies and Legislation with effect from the Commencement Date.
6.2. Without prejudice to the foregoing, prior to the Commencement Date E-ACT may upon reasonable notice require the Service Provider, the Service Provider's Representative and any deputies to meet with the Authorised Officer to discuss transitional arrangements for the transfer of the responsibility for the Services to the Service Provider. Each party agrees to take such reasonable steps as are necessary to ensure an efficient transition.
6.3. The Service Provider shall, where requested so to do by the Authorised Officer, attend any meetings with the Authorised Officer at such times and locations as the Authorised Officer may require which may be arranged between the Authorised Officer and any members of the public and/or organisations, E-ACT staff, officers or trustees of E-ACT concerned with the Services. The Authorised Officer shall give the Service Provider reasonable notice of such meetings which may take place outside the Service Provider's normal working hours.
6.4. The Service Provider shall inform the Authorised Officer forthwith and shall immediately confirm to the Authorised Officer by e-mail if the Service Provider is unable or fails to provide the Services or any part thereof, or if the Service Provider is aware of anything of whatsoever nature and whether or not the result of any act or omission on the part of E-ACT which prevents or hinders or which may prevent or hinder the Service Provider from complying with the Contract giving details of the circumstances, reasons and likely duration. The provision of information under this clause shall not in any way release or excuse the Service Provider from any of its obligations under the Contract.
6.5. If the Service Provider is unable or persistently fails to provide the Services or any part thereof in accordance with the requirements of the Contract Documents, E-ACT may itself provide or may employ and pay alternative providers to provide the Services or any part thereof, the reasonable costs thereof ...
Service Provider’s Obligations. The Service Provider will comply with any timeframes specified in Schedule A and will work such days and hours as are necessary to provide the Services in accordance with this contract. The Service Provider will, in the performance of the Services:
(a) at all times promote and protect the Company’s interests and reputation;
(b) comply with all reasonable and lawful directions;
(c) comply with the Company’s policies and procedures, which may be varied from time to time; and
(d) carry out the Service Provider’s obligations under this contract in a prompt, efficient and diligent manner consistent with good professional practices and standards, and use all reasonable care, attention and skill in the performance of those obligations. The Service Provider will, at the Service Provider’s cost, correct any errors, omissions, defects or faults in the Services which are notified by the Company during the Term.
Service Provider’s Obligations. 2.1. The Service Provider hereby undertakes at all times during its appointment to render any of the Services strictly in accordance with the instructions which the Company may give from time to time, and to use, in rendering such Services, all reasonable efforts to protect and promote the interests of Company.
2.2. Notwithstanding paragraph 1, it is hereby agreed that the Service Provider may provide similar services to other companies or render other types of services or assistance to other companies.
2.3. Except as reasonably necessary for the proper performance of its obligations hereunder or if so required by law, the Service Provider shall not, during the term of this Agreement or thereafter, use or disclose any documents or information relating to the Company. The Service Provider shall procure that its directors, employees and advisers will likewise not use or disclose any documents or information relating to the Company.
Service Provider’s Obligations. The Service Provider undertakes to provide to the Client the services listed under the headings “General tasks” and “Specific services” of the Proposal as indicated in Annex 1 (the “Services”).
Service Provider’s Obligations. Section 3.01 The Service Provider shall:
(a) subject to the prior written approval of Customer, not to be unreasonably withheld or delayed, appoint:
(i) a Service Provider employee to serve as a primary contact with respect to this Agreement and who will have the authority to act on behalf of Service Provider in connection with matters pertaining to this Agreement (the “Service Provider Contract Manager”); and
(ii) Service Provider Personnel, who shall be suitably skilled, experienced and qualified to perform the Services;
(b) maintain the same Service Provider Contract Manager throughout the Term of this Agreement except for changes in such personnel due to:
(i) Customer’s request pursuant to Section 3.01(c); or
(ii) the resignation or termination of such personnel or other circumstances outside of Service Provider’s reasonable control;
(c) upon the reasonable written request of Customer, promptly replace the Service Provider Contract Manager and any other Service Provider Personnel;
(d) before the date on which the Services are to start, obtain, and at all times during the Term of this Agreement maintain, all necessary licenses and consents and comply with all relevant Laws applicable to the provision of the Services;
(e) prior to any Service Provider Personnel performing any Services hereunder: (i) ensure that such Service Provider Personnel have the legal right to work in the United States; and (ii) at its sole cost and expense, conduct background checks on such Service Provider Personnel, which background checks shall comprise, at a minimum, a review of credit history, references and criminal record, in accordance with state, federal and local law;
(f) comply with in all material respects, and ensure that all Service Provider Personnel comply with in all material respects, all rules, regulations and policies of Customer that are communicated to Service Provider in writing, including security procedures concerning systems and data and remote access thereto, building security procedures, including the restriction of access by Customer to certain areas of its systems for security reasons, and general health and safety practices and procedures;
(g) maintain complete and accurate records relating to the provision of the Services under this Agreement, including records of the time spent and materials used by Service Provider in providing the Services in such form as Customer shall approve. During the Term, upon Customer’s written request, Service Provider s...
Service Provider’s Obligations. (a) Subject to Sections 5.03 and 5.11 of the Transfer Agreement, for a period of two years after the date hereof (or for such longer period as may be required by Applicable Law or the Company's privacy policy) the Service Provider shall refrain, and shall cause its officers, directors, employees, agents, auditors, counsel, affiliates, Authorized Administrators, Authorized Administrator Sub-delegatee and other representatives (collectively, "Representatives") to refrain, from directly or indirectly:
(i) disclosing to any person or entity (other than the Service Provider's Representatives) the terms and conditions of this Agreement or any records, files, documents, data (including without limitation claims or loss data), or information concerning the Company or its affiliates that the Service Provider prepares, maintains, uses, or receives in connection with the transactions contemplated by this Agreement, unless (i) disclosure is compelled by any court or administrative agency or by other requirements of Applicable Law or (ii) such records, files, documents, data, or information can be shown to have been (x) generally available to the public other than as a result of a disclosure by the Service Provider or its Representatives or (y) available to the Service Provider on a non-confidential basis from a source other than the Company or the Company's Representatives, provided that such source is not known by the Service Provider to be bound by a confidentiality agreement with, or other obligation of secrecy of, the Company or another party; or
(ii) using such records, files, documents, data or information for any purpose (including without limitation directly or indirectly competing with the Company or any affiliate thereof) except pursuant to this Agreement.
(b) Notwithstanding the foregoing, from and after the Service Commencement Date, the Service Provider shall be entitled to use information concerning, derived from, or related to the Business for any lawful purpose in connection with the transaction of the Service Provider's business under the Coinsurance Agreement, provided that the Service Provider shall comply with all laws applicable to the use of such information (including, without limitation, Applicable Laws relating to the use of such information that would otherwise be applicable to the Company as the issuer of the Reinsured Policies).
Service Provider’s Obligations. (a) The Service Providers will, at the time the Confirmed Nominations are issued to the Shipper, determine the flow rates (in GJ/Day) required to flow from each Receipt Point to each Delivery Point to meet the Shipper's Confirmed Nominations (Daily Shipper Schedule).
(b) All quantities of Gas scheduled are to be received and/or delivered at an hourly rate not exceeding the maximum hourly quantity, which is calculated as the Confirmed Nominations for the Day divided by 20, for each Receipt Point and Delivery Point (MHQ).
(c) The Service Providers may, entirely at their discretion, increase the MHQ if, in their opinion, the variance from the MHQ:
(i) will not be detrimental to the operation of the EGP; and
(ii) will not detrimentally affect the Shipper or Other Shippers.
