Service Reliability. 99.5%, excluding network problems (i) occurring between the customer's premise and the PSI Points-of-Presence, and (ii) occurring beyond the point where information exits the PSI backbone.
Appears in 5 contracts
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc)