Common use of Service Request Response Clause in Contracts

Service Request Response. For all requests, UNM IT’s objective is to acknowledge and assign requests within twelve (12) business hours of receipt. Requests will be fulfilled within seven (7) days. Campus priorities may require exceptions during certain times of the Academic year.

Service Request Response. For all requests, UNM IT’s objective is to acknowledge and assign requests within twelve (12) business hours of receipt. Requests ; requests will be fulfilled within seven (7) days. Campus priorities may require exceptions during certain times of the Academic year.

Service Request Response. For all requests, UNM IT’s objective is to acknowledge and assign requests within twelve (12) business hours of receipt. Requests will be fulfilled within seven fifteen (715) days. Campus priorities may require exceptions during certain times of the Academic year.

Service Request Response. For all requests, UNM IT’s objective is to acknowledge and assign requests within twelve two (122) business hours days of receipt. Requests will be fulfilled within seven (7) ten to thirteen business days. Campus priorities may require exceptions during certain times of the Academic year.

Service Request Response. For all requests, UNM IT’s objective is to acknowledge and assign requests within twelve (12) business hours of receipt. Due to the varying nature and resource requirements of service requests, a specific completion goal cannot be identified for all requests. Requests will be fulfilled responded to within seven (7) days, and next steps and estimated time frame for completion will be disclosed. Campus priorities may require exceptions during certain times of the Academic year.