Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer within the following time frames:
Appears in 18 contracts
Samples: Service Level Agreement, Service Level Agreement, Terms of Service
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service service-related incidents and/or requests submitted by the Customer within the following time frames:
Appears in 3 contracts
Samples: Agreement for the Supply, Installation, Licensing and Support, Service Level Agreement, Service Level Agreement (Sla)
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service Marketing & Communications related incidents and/or requests submitted by the Customer within the following time frames:
Appears in 1 contract
Samples: Service Level Agreement
Service Requests. In support of services outlined in this Agreement, the Service Provider Xxxxxx IT will respond to service related incidents and/or requests submitted by the Customer within the following time frames:
Appears in 1 contract
Samples: It Service Level Agreement
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service service- related incidents and/or requests submitted by the Customer within using the following time framesprocess flow:
Appears in 1 contract
Samples: Service Level Agreement
Service Requests. In support of services outlined in this Agreement, the Service Provider Xxxxxx Care IT will respond to service related incidents and/or requests submitted by the Customer within the following time frames:
Appears in 1 contract
Samples: It Service Level Agreement
Service Requests. In support of services the Services outlined in this Agreement, the Service Provider We will respond to service related incidents and/or requests submitted by the Customer You within the following time frames:
Appears in 1 contract
Samples: Master Services Agreement
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer via reply email within the following time frames:
Appears in 1 contract
Samples: Service Level Agreement (Sla)
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer Client within the following time frames:
Appears in 1 contract
Samples: Service Level Agreement
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer within the following time framestimeframes:
Appears in 1 contract
Samples: Service Level Agreement
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service related incidents incidents, complaints and/or requests submitted by the Customer within the following time frames:
Appears in 1 contract
Samples: Service Level Agreement (Sla)
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer Name within the following time frames:
Appears in 1 contract
Samples: Service Level Agreement
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service service-related incidents and/or requests submitted by the Customer Client within the following time frames:
Appears in 1 contract
Samples: Service Level Agreement (Sla)
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer within the following time frames:to
Appears in 1 contract
Samples: Service Level Agreement (Sla)
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service related incidents and/or requests submitted by the Customer within the following time frames:: β Phone support during business hours β Within 2 business days for email support requests
Appears in 1 contract
Samples: Service Level Agreement
Service Requests. In support of services outlined in this Agreement, the Service Provider will respond to service service-related incidents and/or requests submitted by the Customer Beneficiaries within the following time frames:
Appears in 1 contract
Samples: Service Level Agreement