Service Type. Hypervisor Host Management (i) For the Hypervisor Host Management Service Type the following Services are Standard Services: Hypervisor Health Monitoring and Alerting (CPU, Storage, Memory) Interactive will monitor the performance and health of the hypervisor through the hypervisor management tools and generate alerts if defined thresholds are breached. Metrics such as CPU, memory, storage capacity, and health status of the cluster functions such as High Availability and DRS will be monitored. Alerts will be triaged, and incidents managed using Interactive’s ITSM ✔ Services Service Details Tier of Service tools and processes. Patch management Interactive will install security updates and critical patches on the hypervisor once a quarter. Out of schedule updates can be installed upon request. ✔ (ii) For the Hypervisor Host Management Service Type the following Services are available via Complex Service Request: Hypervisor configuration changes Upon request, Interactive will make basic changes to the hypervisor configuration. ✔
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Samples: Interactive Anywhere Services Terms, Interactive Anywhere Services Terms, Interactive Anywhere Services Terms