Setup. Parties mutually agree to meet and fulfill implementation requirements as specified and set forth as follows. To facilitate a fast and effective implementation, eLuma will be responsible for the following: 1. Assigning an implementation specialist who will lead the implementation project, ensure that eLuma and Partner tasks are completed in a timely manner, and make sure all parties are coordinated so that Services and Software access can begin as quickly as possible. 2. Assigning an information technology specialist who will assist with Site(s) configuration and setup in accordance with the Services and Software outlined in this Agreement. 3. Recruiting, hiring, onboarding and credentialing, training, and staffing the Partner needs as outlined in this Agreement. 4. Providing a copy of the fully executed Agreement, signed W-9, and the Professional and General Liability insurance to Partner upon request. 5. Training adult supervisors (also known as “Facilitators”) and creating a one-page document for each Site’s Facilitator including, but not limited to: 1. Logging into the eLuma’s software system. 2. Turning on the webcam, microphone, and audio. 3. Basic troubleshooting webcam, microphone, and audio issues. 4. How to contact the technical support team. 6. Creating the therapy schedule with the support of the Partner, or support the Partner in creating the therapy schedule. 7. Ordering and shipping Equipment upon the request of the Partner and invoicing in accordance with this Agreement. To facilitate a fast and effective implementation, Partner shall be responsible for the following before or during the implementation process with eLuma: 1. Assigning a main point of contact (“Implementation Champion”) for the Partner during implementation. The Implementation Champion will ensure that Partner tasks are completed in a timely manner and that the implementation stays on schedule. 2. Assigning an Information Technology specialist and providing a phone number and email in order to set up working computers, webcams, microphones, audio, and/or Ethernet connections at each Site used in conjunction with Services. 3. Providing caseload information including, but not limited to the number of Students requiring Services, minutes of Services, and group therapy session size. (Note: groups sessions are not to exceed four (4) Students at a time and no more than two (2) Students per computer.) 4. Providing the name(s) of each Site and Facilitator for each Site where Services will take place, along with each Facilitator’s best phone number and email address. 5. Providing access to Student Individualized Education Plans (“IEPs”) by software access, fax, or password protected pdf. 6. Providing current copies of the academic calendar, along with special scheduling considerations. 7. Providing support in creating the therapy schedule.
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Samples: Services Agreement, Services Agreement, Services Agreement