Short Duration Calls. If ten (10) percent or more of the Customer’s completed calls during any billing cycle are equal to or less than six seconds in length (Short Duration Calls), Telesystem reserves the right to charge and Customer shall pay an additional surcharge of $0.01 per Short Duration Call during such billing cycle. The Short Duration surcharge will be in addition to the Customer’s usage rates.
Appears in 6 contracts
Samples: Service Agreement, Dedicated Services Agreement, Hosted PBX Service Agreement