Common use of Site Dial Grade of Service Clause in Contracts

Site Dial Grade of Service. (SDGS) Objective ------------------------------------------- We shall measure and report the weekly Site Dial Grade of Service for each site. If the SDGS, measured weekly, falls below P.03 for a site in two consecutive weeks, we shall have four additional weeks to improve the performance. If, during this four week period, the measured SDGS is not improved above P.03 with the intent to meet the P.01 objective, then we shall provide you a credit of $1,500.00 for each four week period thereafter for that site until such time as the measured SDGS is improved above P.03. Except for your right of termination as provided for in Section 6.7.1, this is your sole remedy for our failure to meet the SDGS objective. Grade of Service reductions which are caused by, related to or extended as a result of your actions, or Force Majeure shall not be considered in the estimation of the monthly SDGS. Should you supply an invalid forecast (see Section "Forecasts"), then the SDGS objective will not be applicable for that period.

Appears in 2 contracts

Samples: Splitrock Full Service Agreement (Prodigy Communications Corp), Splitrock Full Service Agreement (Splitrock Services Inc)

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Site Dial Grade of Service. (SDGS) Objective ------------------------------------------- We shall measure and report the weekly Site Dial Grade of Service for each site. If the SDGS, measured weekly, falls below P.03 for a site in two consecutive weeks, we shall have four additional weeks to improve the performance. If, during this four week period, the measured SDGS is not improved above P.03 with the intent to meet the P.01 objective, then we shall provide you a credit of $1,500.00 for each four week period thereafter for that site until such time as the measured SDGS is improved above P.03. Except for your right of termination as provided for in Section 6.7.1, this is your sole remedy for our failure to meet the SDGS objective. Grade of Service reductions which are caused by, related to or extended as a result of your actions, or Force Majeure shall not be considered in the estimation of the monthly SDGS. Should you supply an invalid forecast (see Section "Forecasts"), then the SDGS objective will not be applicable for that period.

Appears in 1 contract

Samples: Service Agreement (Prodigy Communications Inc)

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Site Dial Grade of Service. (SDGS) Objective ------------------------------------------- We shall measure and report the weekly Site Dial Grade of Service for each site. If the SDGS, measured weekly, falls below P.03 for a site in two consecutive weeks, we shall have four additional weeks to improve the performance. If, If during this four week period, the measured SDGS is not improved above P.03 with the intent to meet the P.01 objective, then we shall provide you a credit of $1,500.00 for each four week period thereafter for that site until such time as the measured SDGS is improved above P.03. Except for your right of termination as provided for in Section 6.7.1., this is your sole remedy for our failure to meet the SDGS objective. Grade of Service reductions which are caused by, related to or extended as a result of your actions, or Force Majeure shall not be considered in the estimation of the monthly SDGS. Should you supply an invalid forecast (see Section "Forecasts"), then the SDGS objective will not be applicable for that period.

Appears in 1 contract

Samples: Service Agreement (Splitrock Services Inc)

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