Common use of Solution Center Caller Qualifications Clause in Contracts

Solution Center Caller Qualifications. Designated Callers must be generally knowledgeable and demonstrate technical aptitude in system administration, system management, and, if applicable, network administration and management and diagnostic testing. HPE may review and discuss with you any Designated Xxxxxx’s experience to determine initial eligibility. If issues arise during a call to the Solution Center that, in HPE’s reasonable opinion, may be a result of a Designated Xxxxxx’s lack of general experience and training, you may be required to replace that Designated Caller. All Designated Callers must have the proper system identifier as provided to you when Support is initiated. Solution Centers may provide support in English or local languages, or both.  HIPAA Customers. You represent that you are not a Covered Entity or Business Associate under the U.S. Health Insurance Portability and Accountability Act (HIPAA), and that you will not be creating, receiving, maintaining, or transmitting protected health information. If you determine that you are a Covered Entity or Business Associate, you agree to notify HPE and the parties agree to negotiate a mutually agreeable Business Associate Agreement.

Appears in 10 contracts

Samples: Hpe Customer Terms Portfolio, Hpe Customer Terms Portfolio, Hpe Customer Terms Portfolio

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Solution Center Caller Qualifications. Designated Callers must be generally knowledgeable and demonstrate technical aptitude in system administration, system management, and, if applicable, network administration and management and diagnostic testing. HPE may review and discuss with you any Designated XxxxxxCaller’s experience to determine initial eligibility. If issues arise during a call to the Solution Center that, in HPE’s reasonable opinion, may be a result of a Designated XxxxxxCaller’s lack of general experience and training, you may be required to replace that Designated Caller. All Designated Callers must have the proper system identifier as provided to you when Support is initiated. Solution Centers may provide support in English or local languages, or both.  HIPAA Customers. You represent that you are not a Covered Entity or Business Associate under the U.S. Health Insurance Portability and Accountability Act (HIPAA), and that you will not be creating, receiving, maintaining, or transmitting protected health information. If you determine that you are a Covered Entity or Business Associate, you agree to notify HPE and the parties agree to negotiate a mutually agreeable Business Associate Agreement.

Appears in 6 contracts

Samples: Hpe Customer Terms, Hpe Customer Terms, Hpe Customer Terms Support

Solution Center Caller Qualifications. Designated Callers must be generally knowledgeable and demonstrate technical aptitude in system administration, system management, and, if applicable, network administration and management and diagnostic testing. HPE may review and discuss with you any Designated XxxxxxCaller’s experience to determine initial eligibility. If issues arise during a call to the Solution Center that, in HPE’s reasonable opinion, may be a result of a Designated XxxxxxCaller’s lack of general experience and training, you may be required to replace that Designated Caller. All Designated Callers must have the proper system identifier as provided to you when Support is initiated. Solution Centers may provide support in English or local languages, or both.  HIPAA HIPAA* Customers. You represent that you are not a Covered Entity or Business Associate under the U.S. Health Insurance Portability and Accountability Act (HIPAA), and that you will not be creating, receiving, maintaining, or transmitting protected health information. If you determine that you are a Covered Entity or Business Associate, you agree to notify HPE and the parties agree to negotiate a mutually agreeable Business Associate Agreement.

Appears in 5 contracts

Samples: assets.ext.hpe.com, Hpe Customer Terms, Hpe Customer Terms

Solution Center Caller Qualifications. Designated Callers must be generally knowledgeable and demonstrate technical aptitude in system administration, system management, and, if applicable, network administration and management and diagnostic testing. HPE may review and discuss with you any Designated XxxxxxCaller’s experience to determine initial eligibility. If issues arise during a call to the Solution Center that, in HPE’s reasonable opinion, may be a result of a Designated XxxxxxCaller’s lack of general experience and training, you may be required to replace that Designated Caller. All Designated Callers must have the proper system identifier as provided to you when Support is initiated. Solution Centers may provide support in English or local languages, or both. HIPAA Customers. You represent that you are not a Covered Entity or Business Associate under the U.S. Health Insurance Portability and Accountability Act (HIPAA), and that you will not be creating, receiving, maintaining, or transmitting protected health information. If you determine that you are a Covered Entity or Business Associate, you agree to notify HPE and the parties agree to negotiate a mutually agreeable Business Associate Agreement.

Appears in 2 contracts

Samples: Master Price Agreement, Hpe Customer Terms

Solution Center Caller Qualifications. Designated Callers must be generally knowledgeable and demonstrate technical aptitude in system administration, system management, and, if applicable, network administration and management and diagnostic testing. HPE may review and discuss with you any Designated Xxxxxx’s experience to determine initial eligibility. If issues arise during a call to the Solution Center that, in HPE’s reasonable opinion, may be a result of a Designated Xxxxxx’s lack of general experience and training, you may be required to replace that Designated Caller. All Designated Callers must have the proper system identifier as provided to you when Support is initiated. Solution Centers may provide support in English or local languages, or both.  HIPAA HIPAA* Customers. You represent that you are not a Covered Entity or Business Associate under the U.S. Health Insurance Portability and Accountability Act (HIPAA), and that you will not be creating, receiving, maintaining, or transmitting protected health information. If you determine that you are a Covered Entity or Business Associate, you agree to notify HPE and the parties agree to negotiate a mutually agreeable Business Associate Agreement.

Appears in 2 contracts

Samples: Hpe Customer Terms Portfolio, h20195.www2.hpe.com

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Solution Center Caller Qualifications. Designated Callers must be generally knowledgeable and demonstrate technical aptitude in system administration, system management, and, if applicable, network administration and management and diagnostic testing. HPE HP may review and discuss with you any Designated XxxxxxCaller’s experience to determine initial eligibility. If issues arise during a call to the Solution Center that, in HPEHP’s reasonable opinion, may be a result of a Designated XxxxxxCaller’s lack of general experience and training, you may be required to replace that Designated Caller. All Designated Callers must have the proper system identifier as provided to you when Support is initiated. Solution Centers may provide support in English or local languages, or both.  HIPAA Customers. You represent that you are not a Covered Entity or Business Associate under the U.S. Health Insurance Portability and Accountability Act (HIPAA), and that you will not be creating, receiving, maintaining, or transmitting protected health information. If you determine that you are a Covered Entity or Business Associate, you agree to notify HPE HP and the parties agree to negotiate a mutually agreeable Business Associate Agreement.

Appears in 1 contract

Samples: Hp Customer Terms Portfolio

Solution Center Caller Qualifications. Designated Callers must be generally knowledgeable and demonstrate technical aptitude in system administration, system management, and, if applicable, network administration and management and diagnostic testing. HPE may review and discuss with you any Designated Xxxxxx’s experience to determine initial eligibility. If issues arise during a call to the Solution Center that, in HPE’s reasonable opinion, may be a result of a Designated Xxxxxx’s lack of general experience and training, you may be required to replace that Designated Caller. All Designated Callers must have the proper system identifier as provided to you when Support is initiated. Solution Centers may provide support in English or local languages, or both. HIPAA Customers. You represent that you are not a Covered Entity or Business Associate under the U.S. Health Insurance Portability and Accountability Act (HIPAA), and that you will not be creating, receiving, maintaining, or transmitting protected health information. If you determine that you are a Covered Entity or Business Associate, you agree to notify HPE and the parties agree to negotiate a mutually agreeable Business Associate Agreement.

Appears in 1 contract

Samples: Hpe Customer Terms Portfolio

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