Substitution of Personnel. All personnel described in the contractor’s proposal shall perform continuously for the duration of the contract, and for so long as performance is satisfactory to the Department’s Contract Monitor. The Contract Monitor will give written notice of performance issues to the contractor, clearly describing the problem and delineating remediation requirement(s). The contractor shall respond with a written remediation plan within three (3) business days and implement the plan immediately upon written acceptance of the Contract Monitor. If performance issues persist, the Department’s Contract Monitor may give written notice or request the immediate removal of person(s) whose performance is at issue, including the Director of Operations, and determine whether a substitution is required. The contractor may not substitute personnel, other than by reason of an individual’s death, sudden illness or termination of employment, without the prior written approval of the Contract Monitor. To replace any personnel specified in the contractor’s proposal, the contractor shall submit the resumes of the proposed substitute personnel to the Contract Monitor for approval at least two weeks prior to the effective date of substitution. All proposed substitute personnel shall have qualifications at least equal to those of the replaced personnel, and shall be approved by the Contract Monitor.
Appears in 6 contracts
Samples: Human Service Funding Agreement, Human Services Funding Agreement, Human Service Funding Agreement
