Common use of SundhedsNavigator Clause in Contracts

SundhedsNavigator. Our health team consisting of experienced doctors, nurses, physiotherapists and other healthcare professionals has many years’ experience from various areas of specialisation and they offer professional advice on health and disease. You are offered consultation with a nurse or doctor by telephone for all health problems, including those that do not require actual treatment or which are not covered by the insurance. Through our unique SundhedsNavigator and co-ordi- nator concept, we offer you help to organize and carry out the course of examinations and treatments, as well as provide guidance on the public health care system’s treatment options, e.g. patient rights, complaint proce- dures, guid-ance regarding waiting times, free choice of hospital and examination and treatment guaran-tees. We also help you review medical records from hospitals and doctors, book appointments for treatment or examination, arrange transpor-tation or other assistance if necessary. In cases where the injury can only be handled in the public sector or is not covered by the insurance, we offer to provide you with advice regarding your course of treatment in the public health service.