Support and SLAs. SISW’s technical support for these Cloud Services and the applicable service levels are governed by the Cloud Support and Service Level Framework found at xxxxx://xxx.xxxxxxx.xxx/sw-terms/sla, which is incorporated herein by reference. Technical support and service levels are not applicable to Cloud Services used in conjunction with Software for which Maintenance Services are no longer provided.
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Samples: Simcenter Supplemental Terms, Software Supplemental Terms, Operations Management Supplemental Terms
Support and SLAs. SISW’s technical support for these Cloud Services and the applicable service levels are governed by the Cloud Support and Service Level Framework found at xxxxx://xxx.xxxxxxx.xxx/sw-terms/sla, which is incorporated herein by reference. Technical support and service levels are not applicable to Cloud Services used in conjunction with Software for which Maintenance Services are no longer l onger provided.
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Samples: assets.ctfassets.net
