Common use of Support Evaluation Clause in Contracts

Support Evaluation. The parties will attempt in good faith to promptly resolve any controversy or claim relating to performance of the technical support assistance provided by Palm under this Agreement. Each party may request the other party to involve appropriate senior executives of such other party who shall have the authority to resolve the matter. EXHIBIT F MINIMUM TERMS AND CONDITIONS OF END USER LICENSE

Support Evaluation. The parties will attempt in good faith to promptly resolve any controversy or claim relating to performance of the technical support assistance provided by Palm under this Agreement. Each party may request the other party to involve appropriate senior executives of such other party who shall have the authority to resolve the matter. EXHIBIT F MINIMUM TERMS AND CONDITIONS OF END USER LICENSELICENSE TERMS

Support Evaluation. The parties will attempt in good faith to promptly resolve any controversy or claim relating to performance of the technical support assistance provided by Palm PalmSource under this Agreement. Each party may request the other party to involve appropriate senior executives initiate an escalation process by notifying one of such the other party who shall have party’s Designated Support Personnel (in the authority to resolve case of PalmSource) or Authorized Callers (in the mattercase of Licensee). PALMSOURCE AND PALMONE CONFIDENTIAL EXHIBIT F G MINIMUM TERMS AND CONDITIONS OF END USER LICENSE