Support Service Availability Target Sample Clauses

Support Service Availability Target. Service Provision During Business Hours Service provision is defined as the following Services: Supported User Support: Telephone support to Supported Users – All queries to be responded to within 60 minutes within the above service provision times. Candidate Support (if purchased): Support for Candidates via a defined email address – All queries to be responded to within 48 hours within the above service provision times. Technical Support: Telephone support to Supported Users – All queries to be responded to within 60 minutes within the above service provision times.
Sample 1
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Related to Support Service Availability Target

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

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