Common use of Telephone Time Clause in Contracts

Telephone Time. An employee that responds to a telephone call away from the worksite and outside their normal working hours, which does not necessitate the employee to return to their worksite shall be compensated if: a. It is the employee’s responsibility to respond to patient care issues, including employees assigned on-call duty; b. The phone call and any immediate required follow-up is at least ten (10) minutes in duration; and c. A record of the call is maintained as specified by the Agency. Compensation shall be for ten (10) minutes and every additional minute shall be counted as time worked. Individual calls will be combined when they represent a part of a continuation of a patient care issue.

Telephone Time. An employee that responds to a telephone call away from the worksite and outside their normal working hours, which does not necessitate the employee to return to their worksite shall be compensated if: a. It is the employee’s responsibility to respond to patient care issues, including employees assigned on-call duty; b. The phone call and any immediate required follow-up is at least ten (10) minutes in duration; and, including charting time. c. A record of the call is maintained as specified by the Agency. Compensation shall be for ten (10) minutes and every additional minute shall be counted as time worked. Individual calls will be combined when they represent a part of a continuation of a patient care issue. all minutes worked.