Tests and Controls Sample Clauses
Tests and Controls.
4.3.1 The Supplier shall have and maintain throughout the performance of the Supply certain necessary and suitable verification procedures and control tools to carry out tests and control operations on the Product.
4.3.2 If the Supplier does not have the verification and control tools indicated in the preceding paragraph, all or part of them, the Supplier shall indicate to the Purchasing and Quality Department of the Purchaser in writing all those tests and/or controls on the Product, which the Supplier is not able to perform directly; it is provided that if during the Supply the Supplier supplements its own control and testing tools, it shall timely inform the Purchasing and Quality Department of the Purchaser in writing, specifying the tests that the Supplier is able to perform.
4.3.3 If the Supplier notifies that it is not able directly to perform the tests and controls, the Supplier shall indicate in the same notice whether it intends, at its own cost, to appoint qualified third parties or to entrust the Purchaser with carrying out the tests.
4.3.4 At the end of the tests performed by the Supplier, either directly or through qualified third parties, the Supplier shall timely transmit the relevant results to the Purchaser’s Quality Department.
4.3.5 The Purchaser shall be entitled to verify the results in its own laboratories by performing similar tests on the Product; it is provided that if the values obtained by the Purchaser are not the same as those obtained during the tests performed under the care of the Supplier, the costs for the performance of the tests by the Purchaser shall be entirely charged to the Supplier.
4.3.6 If the Supplier intends to entrust the performance of the tests directly to the Purchaser, the Supplier shall timely send the relevant samples to the Purchaser’s Quality Department.
4.3.7 The results of the tests performed by the Purchaser shall be transmitted to the Supplier by the Purchaser’s Quality Department, through the Purchasing Department, together with a regular invoice for the costs incurred in relation to the performance of the tests.
Tests and Controls. Checks if there are no external shocks or oxidation marks ( the covers shall be dismantled in case of exchangeable covers) - Checks and confirmation of the defect (real call with SIM, functional test keypad , display, vibrating device, etc…) - Check the concordance between the defect declared by the end-user and the defect observed - Call back of the end-user or dealer (as far as possible) either in case of misunderstanding of the defect declared by the end-user or in case of the non observation of the defect. (see the appendix “Additional information about the No Fault Found –NFF- ” at the end of this document allowing according to the case to understand the return of the product) If any doubts occurred concerning out of warranty products received, the Repair Centre shall send to Sagem Montauban (with knowledge to the Area Manager and Support Engineer) the photo of the defect.
