The Service Provider’s Records. 15.4.1 The Service Provider shall ensure that complete and accurate records of the Services rendered are kept, in a safekeeping area, for a minimum period of five (5) years after the Agreement is terminated, including, without limitation, copies of all reportable incidents which are captured by the system. 15.4.2 To enable the Post Office to determine whether the Services rendered in terms of the Agreement comply with the provisions thereof, the Service Provider shall: 15.4.2.1 provide the Post Office with such information as it may reasonably require from time to time;. 15.4.2.2 allow the Post Office to inspect and take copies of any records of the Service Provider relating to the Services, including but not limited to all hardware, software, data, information, visuals, procedures, event logs, transaction logs, audit trails, books, records, contracts and correspondence; and/or 15.4.2.3 allow the Post Office or its Authorised Representatives and/or Contact Person to conduct interviews with any of the Service Provider’s employees, agents, sub- contractors or any other third party related to the Service Provider and the provision of the Services, subject to reasonable notice being given to such person.
The Service Provider’s Records. 18.3.1 The Service Provider shall ensure that complete and accurate records of the Goods and/or Services rendered to the Post Office are kept, in a safekeeping area for a period of 5 [five] years after this Agreement is terminated.
The Service Provider’s Records. 15.4.1 The Service Provider shall ensure that complete and accurate records of the Services rendered are kept, in a safekeeping area, for a minimum period of five (5) years after the Agreement is terminated, including, without limitation, copies of all reportable incidents which are captured by the system. 15.4.2 To enable the Post Office/Postbank to determine whether the Services rendered in terms of the Agreement comply with the provisions thereof, the Service Provider shall: 15.4.2.1 provide the Post Office/Postbank with such information as it may reasonably require from time to time;. 15.4.2.2 allow the Post Office/Postbank to inspect and take copies of any records of the Service Provider relating to the Services, including but not limited to all hardware, software, data, information, visuals, procedures, event logs, transaction logs, audit trails, books, records, contracts and correspondence; and/or 15.4.2.3 allow the Post Office/Postbank or its Authorised Representatives and/or Contact Person to conduct interviews with any of the Service Provider’s employees, agents, sub-contractors or any other third party related to the Service Provider and the provision of the Services, subject to reasonable notice being given to such person.
The Service Provider’s Records. 15.4.1 The Service Provider shall ensure that complete and accurate records of the Services rendered are kept, in a safekeeping area, for a minimum period of five (5) years after the Agreement is terminated, including, without limitation, copies of all reportable incidents which are captured by the system. 15.4.2 To enable the SAPO to determine whether the Services rendered in terms of the Agreement comply with the provisions thereof, the Service Provider shall: 15.4.2.1 provide the SAPO with such information as it may reasonably require from time to time;.
