To File a Formal Grievance. A Grievance is a written expression of dissatisfaction with Us or with Provider services. If the Member does not feel his Complaint was adequately resolved or he wishes to file a formal Grievance, a written request must be submitted within one hundred eighty (180) days. Xxxxx Vision customer service department will assist the Member if necessary. The Member should send his written Grievance to: Xxxxx Vision Quality Assurance Department P. O. Box 791 Latham, NY 12110 A response will be mailed to the Member within (thirty) 30 business days of receipt of the Member’s written Grievance.
Appears in 2 contracts
Samples: Benefit Contract, Benefit Contract
To File a Formal Grievance. A Grievance is a written expression of dissatisfaction with Us or with Provider services. If the Member does not feel his Complaint was adequately resolved or he wishes to file a formal Grievance, a written request must be submitted within one hundred eighty (180) days. Xxxxx Vision customer service department will assist the Member if necessary. The Member should send his written Grievance to: Xxxxx Vision Vision Quality Assurance Department P. O. Box 791 Latham, NY 12110 A response will be mailed to the Member within (thirty) 30 business days of receipt of the Member’s written Grievance.
Appears in 1 contract
Samples: Benefit Contract
To File a Formal Grievance. A Grievance is a written expression of dissatisfaction with Us or with Provider services. If the Member does not feel his Complaint was adequately resolved or he wishes to file a formal Grievance, a written request the Member must be submitted within one hundred eighty (180) dayssubmit this in writing. Xxxxx Vision customer service department Our Customer Service Department will assist the Member if necessary. The Member should send his written Grievance to: Xxxxx Vision Quality Assurance Department P. O. Box 791 Latham, NY 12110 A response will be mailed to the Member within (thirty) 30 business days of receipt of after We receive the Member’s written Grievance.
Appears in 1 contract
Samples: www.bcbsla.com