Turnover Rate and Data. Service Provider shall use commercially reasonable efforts to keep the turnover rate of Service Provider Personnel (i) to a level comparable to or better than the industry average for large, well-managed service providers performing services similar to the Services, and
Turnover Rate and Data. Service Provider shall use commercially reasonable efforts to keep the turnover rate of Service Provider Personnel (i) to a level comparable to or better than the industry average for large, well-managed service providers performing services similar to the Services, and (ii) to no more than fifteen percent (15%) in any rolling twelve (12) month period. If DIR believes that the turnover rate of Service Provider Personnel is excessive and so notifies Service Provider, Service Provider shall within ten (10) Business Days (i) provide DIR with data concerning Service Provider's turnover rate, (ii) meet with DIR to discuss the reasons for the turnover rate, (iii) submit a proposal for reducing the turnover rate for DIR's review and approval and (iv) agree to a program for reducing the turnover rate, all at no additional cost to DIR. Notwithstanding any transfer or turnover of Service Provider Personnel, Service Provider shall remain obligated to perform the Services without degradation and in accordance with the terms of this Agreement.
Turnover Rate and Data. Supplier will use commercially reasonable efforts to keep the turnover rate of personnel performing the Services to a level comparable or better than averages for large, well-managed first tier service providers performing similar services, and in any case as necessary to comply with the applicable Service Levels. If Kraft determines that the turnover rate of Supplier Personnel is higher than that noted above or otherwise has an adverse effect on Kraft, and so notifies Supplier, Supplier shall within 30 days (i) provide Kraft with data concerning Supplier’s turnover rate, (ii) meet with Kraft to discuss the reasons for the turnover rate, and (iii) submit a proposal for reducing the turnover rate for Kraft’s review and approval. Notwithstanding any transfer or turnover of Supplier Personnel, Supplier shall remain obligated to perform the Services without degradation and in accordance with the Service Levels.
Turnover Rate and Data. Subject to Section 5.5(b) (CONTINUITY OF KEY PERSONNEL), if Customer determines that HP-OMS' turnover rate is unacceptable and so notifies HP-OMS, HP-OMS shall within ten (10) working days (i) provide Customer with data concerning HP-OMS' turnover rate, (ii) meet with Customer to discuss the reasons for the turnover rate, and (iii) submit a proposal for reducing the turnover rate for Customer's review and approval. Notwithstanding any transfer or turnover of HP-OMS Personnel, HP-OMS shall remain obligated to perform the Services without degradation and in accordance with the Service Levels.
Turnover Rate and Data. If Sears determines that the turnover rate of CSC Personnel is unacceptable and so notifies CSC, CSC shall within ten (10) Business Days (i) provide Sears with data concerning CSC’s turnover rate, (ii) meet with Sears to discuss the reasons for the turnover rate, and (iii) submit a proposal for reducing the turnover rate for Sears’ review and approval. Notwithstanding any transfer or turnover of CSC Personnel, CSC shall remain obligated to perform the Services without degradation and in accordance with the Service Levels and other requirements of this Agreement.
Turnover Rate and Data. Commencing in January 2006, Vendor shall report the turnover rate of Vendor Personnel on a semi-annual basis. If Oncor reasonably determines that the turnover rate of Vendor Personnel is materially adversely impacting the Services and so notifies Vendor, Vendor shall, within five (5) days of the date of Oncor's notice, (i) provide Oncor with data concerning Vendor's turnover rate, (ii) meet with Oncor to discuss the reasons for the turnover rate, and (iii) submit a proposal for reducing the turnover rate. After considering Oncor's comments, to the extent appropriate Vendor shall implement such proposal as soon as practicable.
Turnover Rate and Data. Supplier shall use commercially reasonable efforts to minimize and keep the Turnover Rate (hereinafter defined) of Supplier Personnel to a level comparable to or better than the industry average for large, well-managed service providers performing services similar to the Services. The term “Turnover Rate” is defined to mean the percentage of Supplier Personnel primarily dedicated to performing Services under this Agreement (“Dedicated Supplier Personnel”) that voluntarily leave the employment of Supplier or the Subcontractors or otherwise cease being primarily dedicated to performing Services under this Agreement during the [**] period beginning on the Commencement Date and each subsequent anniversary of the Commencement Date. If requested by Triad, Supplier shall provide Triad both the Turnover Rate and the applicable industry average employee turnover rate for the location of such Dedicated Supplier Personnel. If any such Turnover Rate exceeds such industry turnover rate and Triad so notifies Supplier, Supplier shall within [**] business days of such notice (i) provide Triad with data concerning the Turnover Rate, (ii) meet with Triad to discuss the reasons for the then current Turnover Rate, (iii) submit a proposal for reducing the Turnover Rate for Triad’s review and approval, and (iv) agree to a program for reducing the Turnover Rate, all at no additional cost to Triad. Notwithstanding any transfer or turnover of Supplier Personnel, Supplier shall remain obligated to perform the Services without degradation and in accordance with the Service Levels.
Turnover Rate and Data. Service Provider shall use commercially reasonable efforts to keep the turnover rate of Service Provider Personnel (i) to a level comparable to or better than the industry average for large, well-managed service providers performing services similar to the Services, and (ii) to no more than fifteen percent (15%) in any rolling twelve (12) month period. If TxDOT reasonably determines that the turnover rate of Service Provider Personnel is excessive and so notifies Service Provider, Service Provider shall within ten (10) Business Days (i) provide TxDOT with data concerning Service Provider's turnover rate, (ii) meet with TxDOT to discuss the reasons for the turnover rate, (iii) submit a proposal for reducing the turnover rate for TxDOT's review and approval and (iv) agree to a program for reducing the turnover rate, all at no additional cost to TxDOT. Notwithstanding any transfer or turnover of Service Provider Personnel, Service Provider shall remain obligated to perform the Services without degradation and in accordance with the terms of this Agreement.
Turnover Rate and Data. Provider shall use Commercially Reasonable Efforts to keep the turnover rate of Provider Personnel to a level comparable to or better than the industry average for well-managed Providers in the applicable country performing services similar to the Services. Notwithstanding any transfer or turnover of Provider Personnel, Provider shall remain obligated to perform the Services without degradation and in accordance with the Service Levels and shall be responsible for all costs related to the transition of personnel and all required training.
Turnover Rate and Data. Provider shall use commercially reasonable efforts to keep the turnover rate of Provider Personnel to a level comparable to or better than the industry average for large, well-managed service companies performing services similar to the Services. Provider shall provide to Xxxxxxxx reports on a quarterly basis of the turnover rate of Provider Personnel. If Xxxxxxxx determines that the turnover rate of Provider Personnel is unacceptable and so notifies Provider, Provider shall within ten (10) business days (i) provide Xxxxxxxx with data concerning Provider's turnover rate of Provider Personnel, (ii) meet with Xxxxxxxx to discuss the reasons for the turnover rate of Provider Personnel, and (iii) submit a proposal for reducing the turnover rate of Provider Personnel for Xxxxxxxx'x review and approval. Notwithstanding any transfer or turnover of Provider Personnel, Provider shall remain obligated to perform the Services without degradation and in accordance with the Service Levels. In addition, Provider shall notify Xxxxxxxx of any turnover of Provider Personnel with roles or functions that include the categories specified in the Policy and Procedures Manual. Such notice shall be provided to Xxxxxxxx within the timeframes specified in the Policy and Procedures Manual. Until such time as the Policy and Procedures Manual has been approved by Xxxxxxxx in accordance with this Agreement, Provider shall provide Xxxxxxxx with same day notice of any turnover of Provider Personnel.
