Common use of Unplanned Downtime Clause in Contracts

Unplanned Downtime. Vendor has monitoring in place capable of generating alerts for disruptions to data feeds, connectivity, and overall infrastructure uptime associated with the ENS. Vendor will communicate openly about any downtime that disrupts the service for more than several hours and regularly until the downtime is resolved. Attachment F Florida Health Information Exchange General Participation Terms and Conditions The following Florida Health Information Exchange General Participation Terms and Conditions (hereinafter “General Terms and Conditions”) apply to the use of services offered as part of the Florida HIE program and are incorporated by reference into the Subscription Agreements related thereto. Each Subscription Agreement is a multi-party agreement and establishes the provisions and obligations to which all signatories ("parties") agree. These General Terms and Conditions, together with the Subscription Agreements, set forth the provisions governing accessing Health Data through the Network.