VEHICLE AVAILABILITY. 18.1 Vehicles cannot be requested by make or model, only by Vehicle category. 18.2 KEA will endeavour to supply the Vehicle category selected, however should the Vehicle booked be unavailable through unforeseen circumstances, KEA reserve the right to substitute an alternative Vehicle without prior notification. The alternative Vehicle shall be as close a substitute for the booked Vehicle as possible. KEA will reasonably determine what, if any, refund may be warranted if a Vehicle substitution is required. 18.3 Should the Customer decide to voluntarily downgrade their Vehicle type from that booked, they will not be entitled to any refund.
Appears in 3 contracts
Samples: Rental Agreement, Rental Agreement, Rental Agreement
VEHICLE AVAILABILITY. 18.1 16.1 Vehicles cannot be requested by make or model, only by Vehicle vehicle category.
18.2 16.2 KEA will endeavour to supply the Vehicle vehicle category selected, however should the Vehicle booked be unavailable through unforeseen circumstances, KEA reserve the right to substitute an alternative Vehicle without prior notification. The alternative Vehicle shall be as close a substitute for the booked Vehicle as possible. KEA will reasonably determine what, if any, refund may be warranted if a Vehicle vehicle substitution is required.
18.3 16.3 Should the Customer customer decide to voluntarily downgrade their Vehicle type from that booked, take a lesser vehicle than booked they will not be entitled to any refund.
Appears in 2 contracts
Samples: Rental Agreement, Rental Agreement
VEHICLE AVAILABILITY. 18.1 16.1 Vehicles cannot be requested by make or model, only by Vehicle vehicle category.
18.2 16.2 KEA will endeavour to supply the Vehicle vehicle category selected, however should the Vehicle booked be unavailable through unforeseen circumstances, KEA reserve the right to substitute an alternative Vehicle without prior notification. The alternative Vehicle shall be as close a substitute for the booked Vehicle as possible. KEA will reasonably determine what, if any, refund may be warranted if a Vehicle vehicle substitution is required.
18.3 16.3 Should the Customer customer decide to voluntarily downgrade their Vehicle type from that booked, they will not be entitled to any refund.take a
Appears in 1 contract
Samples: Rental Agreement