Waterloo Biofilter Systems Inc reserves the right to reschedule, post-pone, or otherwise extend the time for fulfilment of their obligation by a time equal to the duration of any such delay or restrictions including but not limited to: reasonable inability to obtain the material, goods, equipment, service, utility, or labour required to enable it to fulfill any such obligation; or by reason of any statute, law or order-in-council; or any regulation or order passed or made pursuant thereto, or by reason of the order or direction of any administrator, controller, or board, or any governmental department or officer or other authority; and the Owner shall not be entitled to compensation for any inconvenience, nuisance, discomfort, or damage occasioned.
Waterloo Biofilter Systems Inc aims for annual inspections and service visits to be as minimally invasive to landscaping as possible. Therefore, where access lids, hatches, or panels are concealed, such as by landscaping for cosmetic reasons or personal preference, the Owner must advise Waterloo Biofilter Systems Inc. in advance of service and provide specific instruction as to where concealed components are located. Please indicate any special instructions for accessing the system (ex: property is gated, entry code required, etc.): If there is an alternate contact for servicing needs, please provide contact information (i.e., property manager):
Waterloo Biofilter Systems Inc may, at any time, without prior notice to you, or your consent, sell, assign, or transfer all or any part of your outstanding account balance and/or any other of our rights and obligation(s) under this agreement and give information about you and your account to the purchaser or transferee. The Owner does not have the right to assign or transfer their rights and obligations under this agreement, your system, or your account to anyone else without written consent by Waterloo Biofilter Systems Inc. Such consent shall not be unreasonably withheld. Privacy Policy Waterloo Biofilter Systems Inc. has designed a Privacy Policy to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). In this Privacy Policy, personal information means information that relates to an identified, or identifiable individual, or as otherwise defined under applicable law. Waterloo Biofilter Systems Inc. may revise and update this Privacy Policy from time to time and encourages Owners to review it regularly. If changes occur, the policy will include the most recent date of revision as notice. If material changes are made, notice will be provided such as adding a statement on the homepages of our website. Our Privacy Policy can be accessed at Waterloo Biofilter Advanced Septic Systems (xxxxxxxx-xxxxxxxxx.xxx)
Waterloo Biofilter Systems Inc and Owner further agree to the following: • Communication regarding service visits, reports, and invoices from Waterloo Biofilter Systems Inc. will be communicated to the Owner via e-mail. A paper billing fee of $5.00 will apply if a valid email address is not provided. • An email notification will be sent by Waterloo Biofilter Systems Inc. at the beginning of each service season to remind the Owner of the annual service. To allow for flexibility in the schedule to respond to emergency/alarm calls, a specific date/time cannot be provided. • If the technician arrives onsite and is refused access to perform the annual service, the Owner will be charged the annual service fee, the contract will be terminated and reported to the local Chief Building Official, in accordance with the Ontario Building Code section 8.9.2.3.(3)(b). • Access lids and hatches must be accessible and at grade for servicing. • If minor repairs are needed at the time of service, the Waterloo Biofilter technician will complete these repairs. If the cost of additional repairs totals more than $50 in materials, the owner will be consulted before repairs are completed. • If improper operation cannot be corrected at the time of service, the Owner will be notified and given an estimated cost. • If necessary, any mechanical unit or any parts will be replaced according to the Waterloo Biofilter Systems Inc. limited warranty program; see homeowners manual for details. Note that labour required to replace these parts is not covered by the limited warranty program. • Freight charges to the supply source, or to any authorized repair station, are not covered under this agreement. • The Owner acknowledges that the Ontario Building Code section 8.9.2.4.(3) requires that if the sample results exceed 20 mg/L for each parameter, re-sampling will take place within six (6) months. It is the Owner’s responsibility to contact Waterloo Biofilter Systems Inc. if they wish to schedule an additional sampling. This additional sampling will be billed at the same rate as the annual service rate outlined below (see “Service Payment Terms”). The Owner agrees to give Waterloo Biofilter Systems Inc. the legal right of access to the premises for the purposes of servicing the Waterloo Biofilter Septic System during the term of this agreement. Access will be defined as any time service is needed or requested, or whenever our service personnel schedule periodic inspections as per the contract. This agreement only includes b...
