WHOLESALE SERVICE BRANDING. PSI is to deliver the Switched LAN Internet Access service to IXC and IXC Customers on a branded basis, such that the service is delivered to the end customer as an IXC or IXC Reseller branded service. Service branding is to be present in the following areas: o Sales collateral o Service manuals and other service-related material. o All PSI contact with the end customer, such as during order verification, service provisioning, and customer support o Email addresses and web site domain names for customer support, service status, service information. o Service usage reports Where additional investment and resources are required, PSI will state estimated costs in advance for which IXC or the IXC reseller is responsible.
Appears in 4 contracts
Samples: Joint Marketing and Services Agreement (Psinet Inc), Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc)
WHOLESALE SERVICE BRANDING. PSI is to deliver the Switched LAN Dedicated Internet Access service to IXC and IXC Customers on a branded basis, such that the service is delivered to the end customer as an IXC or IXC Reseller branded service. Service branding is to be present in the following areas: o Sales collateral o Service manuals and other service-related material. o All PSI contact with the end customer, such as during order verification, service provisioning, and customer support o Email addresses and web site domain names for customer support, service status, service information. o Service usage reports Where additional investment and resources are required, PSI will state estimated costs in advance for which IXC or the IXC reseller Reseller is responsible.
Appears in 4 contracts
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Ixc Communications Inc), Joint Marketing and Services Agreement (Psinet Inc)
WHOLESALE SERVICE BRANDING. PSI is to deliver the Switched LAN Internet Access service to IXC and IXC Customers on a branded basis, such that the service is delivered to the end customer as an IXC or IXC Reseller branded service. Service branding is to be present in the following areas: o - Sales collateral o - Service manuals and other service-related material. o - All PSI contact with the end customer, such as during order verification, service provisioning, and customer support o - Email addresses and web site domain names for customer support, service status, service information. o Service usage reports Where additional investment and resources are required, PSI will state estimated costs in advance for which IXC or the IXC reseller is responsible.
Appears in 1 contract
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc)
WHOLESALE SERVICE BRANDING. PSI is to deliver the Switched LAN Dedicated Internet Access service to IXC and IXC Customers on a branded basis, such that the service is delivered to the end customer as an IXC or IXC Reseller branded service. Service branding is to be present in the following areas: o - Sales collateral o - Service manuals and other service-related material. o - All PSI contact with the end customer, such as during order verification, service provisioning, and customer support o - Email addresses and web site domain names for customer support, service status, service information. o - Service usage reports Where additional investment and resources are required, PSI will state estimated costs in advance for which IXC or the IXC reseller Reseller is responsible.
Appears in 1 contract
Samples: Joint Marketing and Services Agreement (Ixc Communications Inc)