Working Conditions Customer Services Representatives Clause Samples

Working Conditions Customer Services Representatives. 1. MASTER SHAKE-UP: There shall be two (2) shake-ups a year to be effective as close as possible to the months of March and September. All shifts shall be declared vacant and Customer Services Representatives (CSR’s) shall select shifts in accordance with their seniority. In addition, a master shake-up will be conducted when any new shifts are added.