Workloads. (a) The parties agree that the patient care is enhanced if concerns relating to professional practice, patient acuity, fluctuating workloads and fluctuating staffing are resolved in a timely and effective manner. (b) Employees are encouraged to raise their workload concerns with their immediate supervisor. In the event that an employee or group of employees, are assigned an excessive workload they shall express their concerns to their supervisors. Failing resolution of the workload issue with the supervisors, the employee shall discuss the issue with the manager (or designate). If no satisfactory resolution is reached the employee’s shall complete a Workload Complaint Form which shall be provided to the manager. Within fifteen (15) business days of receipt of the Workload Complaint Form (WCF) the manager will provide a written response to the employee and forward a copy of the WCF to the human resources and the union. The WCF will be attached as an Appendix to the collective agreement and will be made available in hard copy and on the hospital’s intranet system. (c) In the event of an unresolved acute workload complaint, the employee (or group of employees), the supervisor, the manager and a representativeof the Union shall meet within 4 (four) business days of the initial receipt of the complaint to attempt to resolve the workload issue. In the event of an unresolved chronic workload complaint, the employee or group of employees, the manager, and a representative of the union shall meet within fifteen (15) business days of the initial receipt of the complaint to attempt to resolve it. (d) In the event that an employee or group of employees, covered under the Regulated Health Professions Act (RHPA), are assigned a workload which is inconsistent with proper patient care, they shall express their concerns to their manager or designate. Failing resolution of the workload issue with the manager or designate the employee may complete a WCF which shall be provided to the manager, human resources and the union. The manager will provide a written response to the employee and the union within fifteen (15) business days. The WCF will be attached as an Appendix to the collective agreement and will be made available in hard copy and on the hospital’s intranet system. (e) Failing to resolve in c) or d) the complaint will be forwarded for investigation and resolution to either the Joint Health and Safety Committee (as constituted under the Collective Agreements Local Appendix) or the Labour Management Committee (as constituted under article 6.02).
Appears in 4 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
Workloads. (a) The parties agree that the patient care is enhanced if concerns relating to professional practice, patient acuity, fluctuating workloads and fluctuating staffing are resolved in a timely and effective manner.
(b) Employees are encouraged to raise their workload concerns with their immediate supervisor. In the event that an employee or group of employees, are assigned an excessive workload they shall express their concerns to their supervisors. Failing resolution of the workload issue with the supervisors, the employee shall discuss the issue with the manager (or designate). If no satisfactory resolution is reached the employee’s shall complete a Workload Complaint Form which shall be provided to the manager. Within fifteen (15) business days of receipt of the Workload Complaint Form (WCF) the manager will provide a written response to the employee and forward a copy of the WCF to the human resources and the union. The WCF will be attached as an Appendix to the collective agreement and will be made available in hard copy and on the hospital’s intranet system.
(c) In the event of an unresolved acute workload complaint, the employee (or group of employees), the supervisor, the manager and a representativeof representative of the Union shall meet within 4 (four) business days of the initial receipt of the complaint to attempt to resolve the workload issue. In the event of an unresolved chronic workload complaint, the employee or group of employees, the manager, and a representative of the union shall meet within fifteen (15) business days of the initial receipt of the complaint to attempt to resolve it.
(d) In the event that an employee or group of employees, covered under the Regulated Health Professions Act (RHPA), are assigned a workload which is inconsistent with proper patient care, they shall express their concerns to their manager or designate. Failing resolution of the workload issue with the manager or designate the employee may complete a WCF which shall be provided to the manager, human resources and the union. The manager will provide a written response to the employee and the union within fifteen (15) business days. The WCF will be attached as an Appendix to the collective agreement and will be made available in hard copy and on the hospital’s intranet system.
(e) Failing to resolve in c) or d) the complaint will be forwarded for investigation and resolution to either the Joint Health and Safety Committee (as constituted under the Collective Agreements Local Appendix) or the Labour Management Committee (as constituted under article 6.02).
Appears in 2 contracts
Samples: Collective Agreement, Collective Agreement
Workloads.
(a) The parties agree that the patient care is enhanced if concerns relating to professional practice, patient acuity, fluctuating workloads and fluctuating staffing are resolved in a timely and effective manner.
(b) Employees are encouraged to raise their workload concerns with their immediate supervisor. In the event that an employee or group of employees, are assigned an excessive workload they shall express their concerns to their supervisors. Failing resolution of the workload issue with the supervisors, the employee shall discuss the issue with the manager (or designate). If no satisfactory resolution is reached the employee’s shall complete a Workload Complaint Form which shall be provided to the manager. Within fifteen (15) business days of receipt of the Workload Complaint Form (WCF) the manager will provide a written response to the employee and forward a copy of the WCF to the human resources and the union. The WCF will be attached as an Appendix to the collective agreement and will be made available in hard copy and on the hospital’s intranet system.
(c) In the event of an unresolved acute workload complaint, the employee (or group of employees), the supervisor, the manager and a representativeof representative of the Union shall meet within 4 (four) business days of the initial receipt of the complaint to attempt to resolve the workload issue. In the event of an unresolved chronic workload complaint, the employee or group of employees, the manager, and a representative of the union shall meet within fifteen (15) business days of the initial receipt of the complaint to attempt to resolve it.
(d) In the event that an employee or group of employees, covered under the Regulated Health Professions Act (RHPA), are assigned a workload which is inconsistent with proper patient care, they shall express their concerns to their manager or designate. Failing resolution of the workload issue with the manager or designate the employee may complete a WCF which shall be provided to the manager, human resources and the union. The manager will provide a written response to the employee and the union within fifteen (15) business days. The WCF will be attached as an Appendix to the collective agreement and will be made available in hard copy and on the hospital’s intranet system.
(e) Failing to resolve in c) or d) the complaint will be forwarded for investigation and resolution to either the Joint Health and Safety Committee (as constituted under the Collective Agreements Local Appendix) or the Labour Management Committee (as constituted under article 6.02).
Appears in 1 contract
Samples: Collective Agreement