xxx Access. Tanda will provide You with a Personal Identification Number (PIN) for use for the service. The customer must exercise all due care and attention to ensure secrecy of the PIN and shall be solely responsible for its safety. The customer must also take all reasonable care to prevent any unauthorized or fraudulent use of the service. Tanda will not be held liable for any losses arising from unauthorized use of your PIN.
xxx Access. Participant shall have Participant-level access to the information and tools on the Elo Website or similar web-based tools as they are made available by Elo to the Elo Elite & Elite AV program partners.
xxx Access. Partner shall have partner-level access to the information and tools on the Xxxxx.xxx web site (previously referred to as “CCO”), provided Partner’s use of such information is subject to the terms and conditions of Xxxxx.xxx and the Confidentiality obligations of this Agreement set forth in Section C.4 below;
xxx Access. Registered Partner shall have partner-level access to the information and tools on the Xxxxx.xxx web site (previously referred to as “CCO”), provided Registered Partner’s use of such information is subject to the terms and conditions of Xxxxx.xxx (including, without limitation, Cisco’s software license terms associated with Registered Partner’s downloading of any software from Xxxxx.xxx) and the Confidentiality obligations of this Agreement set forth in Part B.10 below;
xxx Access. User ID Cingular Wireless will provide access to XXX.xxx to the Agent through an assigned User ID. Your Cingular Wireless account manager will provide this access to you. Your Cingular Wireless account manager will also provide you information on: • How to reset your password if you forget it or get locked out of the system • How to disable/delete a User ID when an employee leaves or is terminated Customer Service Module Governing Principles Account Authorization • Monitor for XXX.xxx Customer Service Module shall be located to prevent customers from viewing screen. • Agent shall not allow customer to view data provided by XXX.xxx Customer Service Module. • Agent should only access customer’s accounts for customers physically present in their retail location. • Customer will be required to provide the last 4 digits of their social security number in addition to their wireless number or account number. The customer’s billing zip code may be used instead of their SSN for authorized users or small business accounts. • Agent is required to validate any billing passwords that appear on the account before proceeding with customer inquiry or transaction. • Agent should follow any priority notes or customer service notes that appear on customer’s accounts. Agent shall not share the contents of notes with customers. • Agent should only make changes requested by the customer or authorized users of the account. • Agent should verify customer’s driver’s license to ensure they are speaking with the customer or authorized user. Customer Inquiry / Rate Plan Analysis • Customer information should not be used for any purposes other than to assist the customer in their inquiry or transaction. Information should not be used for the creation of mailing list; customer databases, or provided to third-party companies without written consent from Cingular Wireless. NON EXCLUSIVE AGREEMENT • Rate Plan Analysis information should be used to help guide the customer for selection of the appropriate Rate Plan. • Any unauthorized customer inquiries may result in the removal of Customer Service functionality for that location or agent. Upgrades • Agent will only be paid for upgrades processed via “Upgrade” link in Customer Service module. A la carte changes made via other links in the application will not result in a compensation activity. • Eligibility criteria are managed by Cingular Wireless and may change periodically without notice. • Purchase of a new handset and extension of a cu...
xxx Access. Integrator will administer and authorize registered End User access to Xxxxx.xxx via the Partner Initiated Customer Access ("PICA") process described in Appendix B of this Exhibit. End User’s access level shall include the ability to receive individual case status and access to Cisco’s on-line software library. Integrator shall not disclose its partner-level Xxxxx.xxx access information.
xxx Access. Participant shall have Participant-level access to the information and tools on the Elo PayPoint Website or similar web-based tools as they are made available by Elo to the Elo PayPoint Authorized Reseller program partners.
