Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.
Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.
Child support services means any civil, criminal or administrative action taken by the Division of
Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.
Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;
Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.
Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.
Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.
Information processing system means an electronic system for creating, generating, sending, receiving, storing, displaying, or processing information.
Customer Service Representative means a person that provides an insurance service and insurance product information:
Client Group means Client, any corporate body of which Client is a subsidiary (as defined by s. 1159 of the Companies Act 2006), any other subsidiary of such corporate body and any subsidiary of Client;
Customer Service means Company’s customer service telephone service department or representatives.
Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.
flight information service means a service provided for the purpose of giving advice and information useful for the safe and efficient conduct of flights;