Examples of CCSS Member in a sentence
On the 12th working day, the Centre sends a reminder to the CCSS Member in case the reply form is not received from the CCSS Member.
You are an eligible applicant if you are an individual using a telecommunications service from a telecommunications service provider participating in the CCSS (CCSS Member) for personal and/or residential use.
You should follow the following steps to apply to the CCSS for using the mediation service: Step 1: Lodging a complaint to the CCSS Member - You must first lodge the complaint on billing dispute with the relevant CCSS Member via the designated channel(s).
CCSS Centre will contact you and the CCSS Member for detailed arrangements for the mediation.
The CCSS Member should make such notification to the Customer as soon as after the Deadlock occurs.
SIGNED Full name:Date:SAMPLECustomer Complaint Settlement Scheme for the Telecommunications Industry CUSTOMER APPLICATION FORMAnnex 5 This form is filled in by the Customer who lodges a Complaint Case against his/her service provider (the CCSS Member) for provision of telecommunications service to the Customer under the Customer Complaint Settlement Scheme (the CCSS).
If I sign the Settlement Agreement, I will not (unless the CCSS Member refuses to sign the Settlement Agreement) further raise or discuss the Complaint Case through other complaint channels including, without limitation, OFCA, the Consumer Council, Legislative Council members, District Council members, or the media and this shall become an obligation under the Settlement Agreement;8.
I understand that if I and the CCSS Member sign on the Settlement Agreement, it will become a legally binding document which may be enforced in court as a valid contract governed by ordinary principles of contract law.
Where a Complaint is accepted for handling under the CCSS, the concerned Customer and the CCSS Member are required to follow the process of the CCSS.
Billing dispute meeting all of the following conditions is eligible for acceptance under the CCSS: you are using a telecommunications service from a CCSS Member for personal and/or residential use the amount in dispute is not less than HK$300 you have lodged the complaint within 18 months from occurrence of the event triggering the dispute with the CCSS Member via the designated channel(s) and a deadlock is reached.