Complaint file definition

Complaint file means a confidential record of an initial complaint and information received or produced in the screening and investigation of a complaint.
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Complaint file means the file comprising all relevant information relating to the complaint (including all written and oral evidence) received from both the complainant and the body against which the complaint has been made.
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Complaint file. (a capitalized term) means the organized, comprehensive collection of records and information related to the resolution of a specific complaint under the Grievance Procedures.
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Examples of Complaint file in a sentence

  • All Complaints shall be kept in a Complaint file under the control of the Compliance Department.

  • Even if there is an agreement about custody, you still need to complete a Custody Complaint, file the Complaint at the Prothonotary’s Office, and follow the instructions in the packet for service.

  • Copies of all complaints will be provided to the IURA Executive Director and the Mayor and be filed in a Citizen Complaint file.

  • The appellate officer will begin by reviewing the Formal Complaint file (which includes but is not limited to the Formal Complaint, the Investigative Report, Hearing Panel’s written decision, the Parties’ written statements, and any transcripts or recordings of the hearing).

  • If the Company Contact receives an unwritten Complaint, he or she shall memorialize such Complaint in writing and place it in the Complaint file.

  • Any document related to the Complaint shall be entered into the Complaint file.

  • Complaints will be answered in writing, but the Compliance Officer in charge will also make sure that the minutes of any meeting (e.g. in the case where a meeting is organised by the CSSF as described above) and/or any telephone conversations held with the complainant and with the concerned parties are kept in writing as part of the Complaint file.

  • A record of the student complaint and its resolution will be placed in the program’s student file and a copy kept in a Complaint file located in the locked file cabinet that serves the Medical Laboratory Technician program.

  • Both the Complainant and the Respondent will be invited in writing to respect the confidential nature of the Complaint file.

  • Copies will be available at all Southern Indiana Works and Southern Indiana Works affiliate locations.Providers must have the participant complete and execute both the procedures and the Record of Complaint Information Form and maintain a copy for the Southern Indiana Works Complaint file.


More Definitions of Complaint file

Complaint file means the file (or files) of the CC which relates to the Complaint.
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Complaint file means the file which contains the Complaint Form, the written complaint and any relevant information relating to the complaint.
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Related to Complaint file

  • Case file means a record that is assembled and maintained for each application approved for state cost sharing.

  • Complaint means any dissatisfaction expressed by a Complainant orally or in writing to HMO about any aspect of HMO’s operation, including, but not limited to:

  • Product Complaint means any oral, electronic or written communication that alleges deficiencies related to the identity, quality, durability, reliability, safety, effectiveness or performance of a marketed product, including failure of the product, labelling or packaging to meet specifications, whether or not the product is related to or caused the alleged deficiency. A complaint may allege that an Adverse Event or Medical Device Malfunction (as defined herein) has occurred.

  • Complaint Investigation means an investigation of any complaint that has been made to a proper authority that is not covered by an abuse investigation.

  • Complaints means each of the following documents:

  • Asset File shall have the meaning assigned thereto in the Custodial Agreement.

  • Lease File means, for each Lease, the Collateral Lease File applicable to such Lease.

  • Custodial File Any mortgage loan document in the Mortgage File that is required to be delivered to the Trustee or Custodian pursuant to Section 2.01(b) of this Agreement.

  • Contract File means with respect to each Contract, the physical and/or electronic files in which Credit Acceptance maintains the fully executed original counterpart or “authoritative copy” (in each case, for UCC purposes) of the Contract (to the extent required in accordance with Section 3.03 of this Agreement), either a standard assurance in the form commonly used in the industry relating to the provision of a certificate of title or other evidence of lien, the original or electronic instruments modifying the terms and conditions of such Contract and the original or electronic endorsements or assignments of such Contract.

  • Master File has the meaning set forth in the CAISO Tariff.

  • Data File means a single record or collection of data records that are logically related to each other, and are handled as a unit;

  • Client Records has the meaning set forth in Section 3.14.

  • Receivable File means the documents (whether tangible or electronic) specified in Section 2.02 pertaining to a particular Receivable.

  • Environmental Complaint shall have the meaning set forth in Section 4.19(d) hereof.

  • Adverse Event means any untoward medical occurrence in a patient or clinical investigation subject administered a pharmaceutical product and that does not necessarily have a causal relationship with the treatment. An adverse event can therefore be any unfavourable and unintended sign (including an abnormal laboratory finding), symptom, or disease temporally associated with the use of a medicinal product, whether or not related to the medicinal product.

  • Service Complaints For service problems you should contact your local utility by calling: Vectren Energy Delivery at 800.227.1376. IF YOU SMELL GAS PLEASE MOVE TO A SAFE AREA AND CALL 911 OR YOUR LOCAL UTILITY. Authorization/Representation/Letter of Agency:By entering into this Agreement, you authorize XOOM to act on your behalf under your local utility’s tariffs in accordance with the rules and regulations of the PUCO. You acknowledge that you are the local utility account holder, or a person legally authorized to execute this Agreement on behalf of the account holder for natural gas services and that you are at least eighteen (18) years of age. You agree to authorize XOOM to obtain your credit information and you agree to authorize your local utility to release all information relating to your historical and current natural gas usage, billing and payment history to XOOM or its authorized representatives. You further acknowledge that XOOM has full authority to make all rates and tariff selections necessary to meet its obligations under this Agreement. You may rescind this authorization at any time by contacting XOOM. Neither your social security number, customer account number nor any other customer financial information will be released by XOOM, except where such release is required by court order or by Commission Order or Rule, without your affirmative written consent. Execution of this Agreement shall constitute authorization for the release of this information to XOOM.

  • Complainant means an individual who is alleged to be the victim of conduct that could constitute sexual harassment.

  • Electronic File means any text, illustration or other matter supplied or produced by either Party in digitised form on disc, through a modem, or by ISDN or any other communication link.

  • Investigative consumer report means a consumer report or portion thereof in which information about a natural person's character, general reputation, personal characteristics, or mode of living is obtained through personal interviews with the person's neighbors, friends, associates, acquaintances, or others who may have knowledge concerning such items of information.

  • Product Information has the meaning specified in Section 10.12(a).

  • CMSA Loan Setup File means the report substantially in the form of, and containing the information called for in, the downloadable form of the "Loan Setup File" available as of the Closing Date on the CMSA Website, or such other form for the presentation of such information and containing such additional information as may from time to time be approved by the CMSA for commercial mortgage securities transactions generally.

  • Drug Master File or “DMF” is described in 21 C.F.R. Part 314.420. A DMF is a submission to the FDA that may be used to provide confidential detailed information about facilities, processes, or articles used in the manufacturing, processing, packaging, and storing of one or more human drugs.

  • Criminal records data means information about an individual's criminal convictions and offences, and information relating to criminal allegations and proceedings.

  • Servicer File means, collectively, all documents, records and copies pertaining to a Mortgage Loan which are required to be included in the related Servicer File pursuant to Section 3 thereof.

  • Files means the records, memoranda, opinions, minutes, and similar written materials that were formerly in the physical dominion of a board abolished by this act and the records, memoranda, opinions, minutes, and similar written materials of a board created under this act.

  • Central KYC Records Registry (CKYCR) means an entity defined under Rule 2(1) of the Rules, to receive, store, safeguard and retrieve the KYC records in digital form of a customer.