Critical Service Request definition

Critical Service Request means a Service Request which is identified as critical
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Critical Service Request has the meaning given in Part G of this Schedule 1;
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Critical Service Request means a Service Request which is identified as critical in the DCC User Interface Specification (or, in the case of Elective Communication Services, the relevant Bilateral Agreement).
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Examples of Critical Service Request in a sentence

  • Response to Critical Service Request Tickets The Service Desk will provide an initial response to all properly submitted critical support tickets within 60 minutes of receipt.

  • The Customer may initiate a Critical Service Request by calling NextRequest directly at 833-698-7778.

  • The Customer may initiate a Critical Service Request by calling NextRequest directly at 833-698-7778 or emailing ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.

  • The Customer may initiate a Critical Service Request by calling NextRequest directly at ▇▇▇-▇▇▇-▇▇▇▇.

  • Critical Service Request Tickets The Service Desk will respond to pager notifications for critical support within 30 minutes of receipt of the page.

  • A Critical Service Request has one or more of the following characteristics: (a) corrupted data or applications; (b) a critical documented function is not available; (c) system hangs indefinitely, causing unacceptable or indefinite delays for resources or response; (d) system crashes, and crashes repeatedly after reset attempts; (ii) Urgent: End-Customer experiences a severe loss of service.

  • Response to Critical Service Request Tickets The Service Desk will respond to pager notifications for critical support within 30 minutes of receipt of the page.


More Definitions of Critical Service Request

Critical Service Request has the meaning given in the SEC;
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