Grievance Redressal Policy definition

Grievance Redressal Policy means this grievance redressal policy adopted and implemented by PayU Finance, as may be amended from time to time.
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Grievance Redressal Policy means this grievance redressal policy adopted and implemented by Keertana Finserv, as may be amended from time to time.
Sample 1

Examples of Grievance Redressal Policy in a sentence

  • Banks must have a well documented Customer Grievance Redressal Policy duly approved by their Boards.

  • A Customer can register Grievances in accordance with the process set out in this Grievance Redressal Policy.

  • The Board has reviewed, approved and adopted this document as Grievance Redressal Policy of PayU Finance.

  • In case of any grievances pertaining to use of the Internet Banking Services, the User may approach the grievance redressal channels available with the Bank (e-mail: customercare@ujjivan.com) and the Bank will dispose off such grievances as per the Bank's Grievance Redressal Policy prevailing for time to time.

  • In case of any grievances pertaining to use of the Mobile Banking Services, the User may approach the grievance redressal channels available with the Bank (mail Id: customercare@ujjivan.com) and the Bank will dispose off such grievances as per the Bank's Grievance Redressal Policy prevailing for time to time.

  • WeSafe and The Direct Seller agree to be bound by WeSafe's Policies and Procedures as well as the Grievance Redressal Policy, in particular, as amended from time to time, issued in this behalf and which is available on the Website.

  • The customer’s grievance shall be handled in the manner as elaborated in the Customer’s Grievance Redressal Policy of the Bank.

  • The Grievance Redressal Policy shall be reviewed periodically, normally on annual basis and if required on need basis.

  • For further details on Taxation please refer the clause of Taxation of SAI.Investor servicesInvestor queries and complaints constitute an important voice of Investor, and to this effect the AMC has formulated a Grievance Redressal Policy (which can be viewed at www.QuantumMF.com).

  • The Bank, through a comprehensive Customer Grievance Redressal Policy, intends to put in place systems, procedures and review mechanism for minimizing instances of customer dissatisfactions and to ensure prompt redressal of customer complaints and grievances.

Related to Grievance Redressal Policy

  • Policy Grievance shall be signed by a xxxxxxx or a Union representative or, in the case of an Employer's policy grievance, by the Employer or its representative.

  • Grievance Procedure is used in this Agreement, it shall be considered as including the arbitration procedure.

  • Grievance System means the overall system that includes:

  • Statement of Grievance shall name the grievant(s) involved, the facts giving rise to the grievance, the provision(s) of the Agreement alleged to be violated, and the remedy (specific relief) requested.

  • Grievance means a complaint in writing that an employee, group of employees, or the Union submits to management, to be processed through the grievance procedure.

  • Group Grievance is defined as a single grievance, signed by a Xxxxxxx or a Union Representative on behalf of a group of employee who have the same complaint. Such grievances must be dealt with at successive stages of the Grievance Procedure commencing with Step 1. The grievors shall be listed on the grievance form.

  • A grievance means a dispute or disagreement as to the interpretation or application of terms and conditions of employment contained in this Agreement.

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;

  • Environmental Policy means to conserve energy, water, wood, paper and other resources, reduce waste and phase out the use of ozone depleting substances and minimise the release of greenhouse gases, volatile organic compounds and other substances damaging to health and the environment, including any written environmental policy of the Customer;

  • New Jersey Stormwater Best Management Practices (BMP) Manual or “BMP Manual” means the manual maintained by the Department providing, in part, design specifications, removal rates, calculation methods, and soil testing procedures approved by the Department as being capable of contributing to the achievement of the stormwater management standards specified in this chapter. The BMP Manual is periodically amended by the Department as necessary to provide design specifications on additional best management practices and new information on already included practices reflecting the best available current information regarding the particular practice and the Department’s determination as to the ability of that best management practice to contribute to compliance with the standards contained in this chapter. Alternative stormwater management measures, removal rates, or calculation methods may be utilized, subject to any limitations specified in this chapter, provided the design engineer demonstrates to the municipality, in accordance with Section IV.F. of this ordinance and N.J.A.C. 7:8-5.2(g), that the proposed measure and its design will contribute to achievement of the design and performance standards established by this chapter.

  • MERS Procedure Manual The MERS Procedures Manual, as it may be amended, supplemented or otherwise modified from time to time.

  • Behavioral violation means a student’s behavior that violates the district’s discipline policies.

  • Managed care plan means a health benefit plan that either requires a covered person to use, or

  • Disturbance Control Standard or “DCS” shall mean the reliability standard that sets the time limit following a disturbance within which a balancing authority must return its Area Control Error to within a specified range.

  • MERS Procedures Manual The MERS Procedures Manual, as it may be amended, supplemented or otherwise modified from time to time.

  • Functional behavioral assessment means an individualized assessment of the student that results in a team hypothesis about the function of a student’s behavior and, as appropriate, recommendations for a behavior intervention plan.

  • Environmental and Social Management Plan or “ESMP” means a site-specific environmental and social management plan to be prepared in accordance with the parameters laid down in the ESMF and acceptable to the Association, setting forth a set of mitigation, monitoring, and institutional measures to be taken during the implementation and operation of the Project activities to eliminate adverse environmental and social impacts, offset them, or reduce them to acceptable levels, and including the actions needed to implement these measures.

  • Housing Specialist means a specialized position dedicated to developing the full array of housing options for their program and monitoring their sustainability for the population served in accordance with the minimal housing standards policy set by County for their program. The Housing Specialist is also responsible for assisting Participants with applications to low- income housing, housing subsidies, senior housing, etc.

  • Amended Complaint means the Consolidated Amended Class Action Complaint, dated February 12, 2015, filed in this Action.

  • Data Protection Impact Assessment means an assessment by the Controller of the impact of the envisaged processing on the protection of Personal Data.

  • Health plan or "health benefit plan" means any policy,

  • National Flood Insurance Program means the program created by the U.S. Congress pursuant to the National Flood Insurance Act of 1968 and the Flood Disaster Protection Act of 1973, as revised by the National Flood Insurance Reform Act of 1994, that mandates the purchase of flood insurance to cover real property improvements located in Special Flood Hazard Areas in participating communities and provides protection to property owners through a Federal insurance program.

  • Spatial Planning and Land Use Management Act means the Spatial Planning and Land Use Management Act, 2013 (Act 16 of 2013);

  • Medicare cost report means CMS-2552-10, the cost report for electronic filing of

  • Quality Assurance Program means the overall quality program and associated activities including the Department’s Quality Assurance, Design-Builder Quality Control, the Contract’s quality requirements for design and construction to assure compliance with Department Specifications and procedures.

  • Public Finance Management Act ’ means the Public Finance Management Act, 1999 (Act No. 1 of 1999);