Level 1 Fault definition

Level 1 Fault means a fault that you identify with any part of the BT One Phone Service, excluding with:
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Examples of Level 1 Fault in a sentence

  • Service Level Agreements Priority Levels The time frames provided below assume • Access to company premises is provided without delay where required; • Support and cooperation is provided by the company in troubleshooting any problems; • No unexpected physical disruption to the transmission line of sight from the company premises; • Faults being reported in a timely manner; Priority Level 1 Fault - This is a major fault with total loss of service and no packet delivery, which is business critical.

  • Table III Service Metrics for ▇▇▇▇▇▇▇▇.▇▇▇ Fault Level Description of Fault Required Response Time SLA Level 1 Fault resulting in or Causing loss or Corruption of data Response within 5 business hours; Remediation plan communicated to JWA within 1 working day; data capture effected within 3 95% working days; return to service within 5 working days.

  • Table III Service Metrics for ▇▇▇▇▇▇▇▇.▇▇▇ Fault Level Description of Fault Required Response Time SLA Level 1 Fault resulting in or Causing loss or Corruption of data Response within 5 business hours; Remediation plan communicated to JWA within 1 working day; data capture effected within 3 working days; return to service within 5 working days.

  • Severity Level 3 Fault A Fault affecting a Venue which is not a Severity Level 1 Fault or Severity Level 2 Fault.

  • Location of Fault Severity Level 1 Fault The Licensee must resolve the Fault within 4 hours of notification of the Fault by the Client or of the Licensee otherwise becoming aware of the Fault.

  • Severity Level 2 Fault A Fault which is not a Severity Level 1 Fault but which: (a) prevents a Venue from using a Venue Service or any key functionality of a Venue Service; or (b) materially degrades the performance of: (i) one or more of that Venue's Approved Gaming Machines; or (ii) a Venue Service or any key functionality of a Venue Service.

  • Severity Level 1 Fault A Fault which prevents a Venue from using one or more of that Venue's Approved Gaming Machines.

  • Team Manager Level 1 Fault Centre Manager Level 2 Head of Business Assure Level 3 So now We’ve covered the main points, all that’s left to read is the full agreement.