Mean Time To Recovery definition
Mean Time To Recovery or “MTTR” means the average time OpenNet took to restore service for all fault incidents for all Connections acquired by the relevant Requesting Licensee under the relevant Schedule during a month, measured from the time each fault is reported by the Requesting Licensee to the time OpenNet confirms that the fault is restored, excluding fault incidents where OpenNet is prevented or restricted from restoring the service owing to matters that are not within OpenNet’s control;
Mean Time To Recovery or “MTTR” means the average time NetLink Trust took to restore service for all fault incidents for all Connections acquired by the relevant Requesting Licensee under the relevant Schedule during a month, measured from the time each fault is reported by the Requesting Licensee to the time NetLink Trust confirms that the fault is restored, excluding fault incidents where NetLink Trust is prevented or restricted from restoring the service owing to matters that are not within NetLink Trust’s control;
Mean Time To Recovery or “MTTR” means is the average time OpenNet took to restore service for all fault incidents for all relevant Connections acquired by the relevant Requesting Licensee under the relevant Schedule during a month, measured from the time each fault is reported by the Requesting Licensee to the time OpenNet confirms that the fault is restored, excluding fault incidents where OpenNet is prevented or restricted from restoring the service owing to matters that are not within OpenNet’s control;
Examples of Mean Time To Recovery in a sentence
By ensuring fast remediation for Dell services and operations during a disaster Dell can make sure Dell is delivering on Dell’s objective of reducing Mean Time To Recovery (“MTTR”) for users of the Moogsoft Service.
Penalty – The amount of US dollars missing the Mean Time To Recovery goal or the Response Time goal would incur on the IT organization.
By ensuring fast remediation for Dell services and operations during a disaster Dell can make sure Dell is delivering on Dell’s objective of reducing Mean Time To Recovery (“MTTR”) for users of the Dell APEX Service.
Values for Mean Time To Recovery, Response Time and Penalty can be optionally specified to apply to only certain times of the day.