Service Impact definition

Service Impact of an Incident is derived from “Service Criticality”, which measures the impact of degradation, interruption or unavailability of the Services on the Local Government’s operations and/or business processes. The Local Government has disclosed to the Supplier, and the Supplier has acknowledged, that the operation of the Solution in accordance with the Specifications is Business Critical meaning.
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Service Impact. Justification: Date Raised: Author: Client Approval: Name: Date: Appendix 1 to Change Control Note Template: Statement of Work Template
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Examples of Service Impact in a sentence

  • The Surplus Interconnection Service Queue Position will be used to determine the order of performing the Surplus Interconnection Service Impact Study.

  • Within five (5) Business Days following the request for Surplus Interconnection Service, Transmission Provider shall provide to the Surplus Interconnection Service Customer a non-binding good faith estimate of the cost and timeframe for completing the Surplus Interconnection Service Impact Study and tender a Surplus Interconnection Service Impact Study Agreement to the Surplus Interconnection Service Interconnection Customer.

  • The Surplus Interconnection Service Impact Study shall consist of reactive power, short circuit/fault duty, stability analyses, and any other appropriate studies.

  • The Surplus Interconnection Service Impact Study Agreement shall provide that Surplus Interconnection Service Customer shall compensate Transmission Provider for the actual cost of the Surplus Interconnection Service Impact Study.

  • The Surplus Interconnection Service Customer shall deliver the executed Surplus Interconnection Service Impact Study Agreement to Transmission Provider together with the required technical data along with a study deposit equal to $15,000.

  • If the Surplus Interconnection Service Customer’s share of the Surplus Interconnection Service Impact Study cost is less than $15,000, the difference shall be refunded to the Surplus Interconnection Service Customer.

  • The initial $15,000 deposit will be applied towards the Surplus Interconnection Service Impact Study cost.

  • Service Impact on Health Condition: Number “3” was selected as the condition may decline with intervention.

  • If the Surplus Interconnection Service Customer’s share of the Surplus Interconnection Service Impact Study costs exceed $15,000, then Surplus Interconnection Customer will be responsible for this excess cost.

  • Service Impact on Health Condition: Number “2” was selected as the condition may be maintained with intervention.

Related to Service Impact

  • System Impact Study means an assessment by the Transmission Provider of (i) the adequacy of the Transmission System to accommodate a Completed Application, an Interconnection Request or an Upgrade Request, (ii) whether any additional costs may be incurred in order to provide such transmission service or to accommodate an Interconnection Request, and (iii) with respect to an Interconnection Request, an estimated date that an Interconnection Customer’s Customer Facility can be interconnected with the Transmission System and an estimate of the Interconnection Customer’s cost responsibility for the interconnection; and (iv) with respect to an Upgrade Request, the estimated cost of the requested system upgrades or expansion, or of the cost of the system upgrades or expansion, necessary to provide the requested incremental rights. “System Protection Facilities” shall refer to the equipment required to protect (i) the Transmission System, other delivery systems and/or other generating systems connected to the Transmission System from faults or other electrical disturbance occurring at or on the Customer Facility, and (ii) the Customer Facility from faults or other electrical system disturbance occurring on the Transmission System or on other delivery systems and/or other generating systems to which the Transmission System is directly or indirectly connected. System Protection Facilities shall include such protective and regulating devices as are identified in the Applicable Technical Requirements and Standards or that are required by Applicable Laws and Regulations or other Applicable Standards, or as are otherwise necessary to protect personnel and equipment and to minimize deleterious effects to the Transmission System arising from the Customer Facility.

  • Service Drop means a cable that, by its design, capacity and relationship to other cables of the Company, can be reasonably considered to be for the sole purpose of connecting backbone of the Equipment to not more than one individual customer or building point of presence or property;

  • Service Data means query logs, performance data, such as traffic and conversion data, and other information about Customer’s use of the Service and Professional Services. Service Data may not include any Personal Data and is not considered Customer Content.

  • Retail Service and Maintenance Sector Means the service and maintenance of retail facilities which includes financial institutions, retail businesses, schools and hospitals but does not include commercial premises as defined.

  • Service Plan means the Operating Plan and Budget appended as Schedules A and D2a of Schedule D;

  • Adverse impact on visibility means visibility impairment which interferes with the management, protection, preservation or enjoyment of the visi- tor’s visual experience of the Federal Class I area. This determination must be made on a case-by-case basis taking into account the geographic extent, in- tensity, duration, frequency and time of visibility impairment, and how these factors correlate with (1) times of vis- itor use of the Federal Class I area, and(2) the frequency and timing of natural conditions that reduce visibility.

  • Service Animal means an animal that is required by a person with a disability for assistance and is certified, in writing, as having been trained by a professional service animal institution to assist a person with a disability and which is properly harnessed in accordance with standards established by a professional service animal institution.

  • Adverse System Impact means a negative effect that compromises the safety or reliability of the electric distribution system or materially affects the quality of electric service provided by the electric distribution company (EDC) to other customers.

  • Critical access hospital or “CAH” means a hospital licensed as a critical access hospital by the department of inspections and appeals pursuant to rule 481—51.52(135B).

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with Schedule 5;

  • System Services has the meaning given such term in Section 3.1.

  • Custom Local Area Signaling Service Features (CLASS) means certain call-management service features that are currently available from SBC-13STATE’s local networks. These could include: Automatic Call Back; Automatic Recall; Call Trace; Caller Identification and related blocking features; Calling Number Delivery; Customer Originated Trace; Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective Call Rejection.

  • approach control service means air traffic control service for arriving or departing controlled flights;

  • Corrective Maintenance means the maintenance which is required when an item has failed or worn out, to bring it back to working order, which may also include those services necessary to partially restore, renew or strengthen an existing Department facility or system, following damage caused by use or normal wear and tear.

  • Service Planning Team or “SPT” means a team who includes the Individual and/or the Individual’s identified support network, Contractor’s lead administrative staff supporting medical, behavioral and activity oversight called out in this Contract, Contractor’s Administrator or designee and ODHS Designee. The team is responsible for overseeing the Individual’s Service Plan and all other associated plans or services in this Contract.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Management System (SMS) means an off-line system used to access, create, modify, or update information in a Database.

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Trader or any affected Customer;

  • Mental health services provider means an individual, licensed or unlicensed, who performs or purports to perform mental health services, including a:

  • area control service means air traffic control service for controlled flights in control areas;

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Provider network means an affiliated group of varied health care providers that is established to provide a continuum of health care services to individuals;

  • energy service provider means a natural or legal person who delivers energy services or other energy efficiency improvement measures in a final customer’s facility or premises;

  • 911 Service means a universal telephone number which gives the public direct access to the Public Safety Answering Point (“PSAP”). Basic 911 service collects 911 calls from one or more local exchange switches that serve a geographic area. The calls are then sent to the correct authority designated to receive such calls.

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.