Standard Service Hours definition

Standard Service Hours means 8.30AM to 6:00 PM (GMT and U.S. Eastern time), excluding US and UK holidays.
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Standard Service Hours means the hours between 8.30 a.m. and 5.00 p.m. (in New South Wales) each day excluding Saturdays, Sundays and public holidays (in New South Wales). The Standard Service Hours may be changed by Bacto without prior notification.
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Standard Service Hours means those hours during which the AAPT Customer Service Desk (or equivalent AAPT department) is staffed and infrastructure monitoring systems are operational and alarm surveillance occurs.
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Examples of Standard Service Hours in a sentence

  • Availability is calculated per calendar month as the total Standard Service Hours for the relevant month less any Unplanned Outages during the relevant month divided by the total Standard Service Hours for the relevant month expressed as a percentage.

  • Licensee shall provide Turbonomic with necessary access to the Licensed Software, personnel and equipment during Standard Service Hours.

  • Turbonomic shall receive Support Calls from an Authorized Contact and assign an Error priority level to the request during Standard Service Hours.

  • Following acknowledgement of a Severity 3 Error, Turbonomic will work using commercially reasonable efforts during Standard Service Hours to provide Licensee with a Workaround or Fix.

  • Following acknowledgement by Turbonomic in response to a Support Call in respect of a Severity 1 or 2 Error, Turbonomic will work uninterrupted during Standard Service Hours using commercially reasonable efforts to provide Licensee with a Workaround or Fix.

  • Service Restoration Targets are the maximum elapsed time, during Standard Service Hours, between the Customer reporting a fault to INTERPHONE or INTERPHONE responding to an alarm, and confirmation to the Customer that the Service has been restored.

  • Unless otherwise agreed, such access shall be permitted within the Standard Service Hours.

  • Licensee shall provide Turbonomic with necessary access to the Licensed Software, personnel, and equipment during Standard Service Hours.

  • Service Restoration Targets are the maximum elapsed time, during Standard Service Hours, between the Customer reporting a fault to AAPT or AAPT responding to an alarm, and confirmation to the Customer that the Service has been restored.

  • Response Time The elapsed time, during Standard Service Hours, between You reporting a fault to Fuse Technology and Fuse Technology providing the following details to You: - fault classification - initial diagnosis; and - an estimated time to restore (if known).


More Definitions of Standard Service Hours

Standard Service Hours means those hours during which Our Service Centre is staffed, infrastructure monitoring systems are operational and alarm surveillance occurs being 24 hours per day, 7 days per week.
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Standard Service Hours means those hours during which the Fuse Technology CSD (or equivalent Fuse Technology department) is staffed and infrastructure monitoring systems are operational and alarm surveillance occurs.
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Standard Service Hours are defined as Monday through Friday beginning at 8:30am and ending at 5:00pm Central Time, excluding Federal, City, and Contractor holidays.
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Related to Standard Service Hours

  • Service Hours means the amount of time (measured in hours or fractions thereof) a Unit is Delivering Energy or Ancillary Services pursuant to a Dispatch Notice.

  • Standard Service means Facilities which meet good economic electric industry practice including safety, reliability and operating criteria and standards consistent with the particular characteristics of service as determined by FortisAlberta acting reasonably;

  • office hours means the period beginning at 10:00 a.m. of a day and ending at 4:30 p.m. of the same day.

  • Base Hours means the hours of work for which a staff member receives compensation. Base hours shall include overtime hours for which a staff member is paid additional or overtime compensation, and hours for which a staff member receives workers’ compensation benefits. Base hours shall also include hours a staff member would have worked except for having been in military service. Base hours do not include hours for when a staff member receives other types of compensation, such as administrative, personal leave, vacation, or sick leave.

  • Core Hours means the period beginning at 8am and ending at 6.30pm on any day from Monday to Friday except Good Friday, Christmas Day or bank holidays;

  • Peak Hours or “Peak Period” means the period with the highest ridership during the entire transit service day as determined by the transit operator. Must include at least one hour during the morning commute hours and one during evening commute hours, Monday through Friday. Each Peak Period cannot be longer than three hours.

  • Standard Services means the standard Services referred to in Schedule 1 (Services) of this Framework Agreement;

  • On-Peak Hours means Hour Ending (“HE”) 0800 through HE 2300 EPT, Monday through Friday, excluding Saturday, Sunday and PJM holidays.

  • Operating Hours means the hours listed in an early learning program parent handbook when the program is open and providing care and services to children.

  • Clock hours means the actual number of hours or time a participant spends attending the instructional portion of a training designed to develop or enhance early care and education or school–age care competencies.

  • Service Window means the duration for which the facilities and services shall be available at the Data Centre. Service window in this case shall be 24x7x365.

  • Planned Downtime means planned downtime for upgrades and maintenance to the Services scheduled in advance of such upgrades and maintenance.

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • Off-Peak Hours means those hours which are not On-Peak Hours.

  • Hours means clock hours.

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with schedule 5;

  • Service Switching Point (SSP) is a telephone central office switch equipped with a Signaling System 7 (SS7) interface.

  • Service Down Time (SDT) means the time period when specified services with specified technical and operational requirements as mentioned in section titled “WARRANTY SUPPORT”” are not available to Gov. of W. Bengal and its user departments and organizations.

  • flight information service means a service provided for the purpose of giving advice and information useful for the safe and efficient conduct of flights;

  • Service Areas means those areas within the Building used for stairs, elevator shafts, flues, vents, stacks, pipe shafts and other vertical penetrations (but shall not include any such areas for the exclusive use of a particular tenant).

  • Training hour means at least 50 minutes of actual learning, including, but not limited to, time devoted to lecture, learning activities, small group activities, demonstrations, evaluations, and hands-on experience.

  • Kilowatt-hour or “kWh” shall mean three decimal six million (3.6 10E6) Joule

  • Information Service Provider A provider of Information Service. Information Service Provider includes, but is not limited to, Internet Service Providers (ISPs).

  • Ordinary Hours means 38 hours per week within the spread of hours which may be averaged over a 12 month period.

  • Normal Working Hours means 8 a.m. – 5 p.m., Monday – Friday, excluding PBI-observed U.S. holidays, in the time zone where the Equipment or other items are located.

  • Generation Service means the sale of electricity, including ancillary services such as the provision of reserves, to a Customer by a Competitive Supplier.