Standard Service Hours definition

Standard Service Hours means 8.30AM to 6:00 PM (GMT and U.S. Eastern time), excluding US and UK holidays.
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Standard Service Hours means the hours between 8.30 a.m. and 5.00 p.m. (in New South Wales) each day excluding Saturdays, Sundays and public holidays (in New South Wales). The Standard Service Hours may be changed by Bacto without prior notification.
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Standard Service Hours means those hours during which the AAPT Customer Service Desk (or equivalent AAPT department) is staffed and infrastructure monitoring systems are operational and alarm surveillance occurs.
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Examples of Standard Service Hours in a sentence

  • Turbonomic shall receive Support Calls from an Authorized Contact and assign an Error priority level to the request during Standard Service Hours.

  • Licensee shall provide Turbonomic with necessary access to the Licensed Software, personnel and equipment during Standard Service Hours.

  • Following acknowledgement of a Severity 3 Error, Turbonomic will work using commercially reasonable efforts during Standard Service Hours to provide Licensee with a Workaround or Fix.

  • Following acknowledgement by Turbonomic in response to a Support Call in respect of a Severity 1 or 2 Error, Turbonomic will work uninterrupted during Standard Service Hours using commercially reasonable efforts to provide Licensee with a Workaround or Fix.

  • Availability is calculated per calendar month as the total Standard Service Hours for the relevant month less any Unplanned Outages during the relevant month divided by the total Standard Service Hours for the relevant month expressed as a percentage.

  • Simplicity is a concept of life that is applied so that it becomes identity.

  • AAPT Infrastructure Metropolitan Area - 20 Days Rural Area – 30 Days Regional Area – N/A Third Party Access Metropolitan Area - 30 Business Days or as advised in Order Acceptance Notification Rural Area - 30 Business Days or as advised in Order Acceptance Notification Regional Area - As advised at time of Order Acceptance Notification Billing Enquiry Resolution The elapsed time during Standard Service Hours between receipt of the billing enquiry and confirmation to You of the resolution.

  • Help Desk services will be available during Standard Service Hours.

  • There are 16 satellite weigh stations attached to the control centres that are operated when overloading incidents increase on the N1, N3 and N4.

  • Service Restoration The elapsed time, during Standard Service Hours, between the Customer reporting a fault to AAPT or AAPT responding to an alarm, and confirmation to the Customer that the Service has been restored to the levels defined in the Service Description (Part 1).


More Definitions of Standard Service Hours

Standard Service Hours means those hours during which the Fuse Technology CSD (or equivalent Fuse Technology department) is staffed and infrastructure monitoring systems are operational and alarm surveillance occurs.
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Standard Service Hours means those hours during which Our Service Centre is staffed, infrastructure monitoring systems are operational and alarm surveillance occurs being 24 hours per day, 7 days per week.
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Standard Service Hours are defined as Monday through Friday beginning at 8:30am and ending at 5:00pm Central Time, excluding Federal, City, and Contractor holidays.
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Related to Standard Service Hours

  • Service Hours means the amount of time (measured in hours or fractions thereof) a Unit is Delivering Energy or Ancillary Services pursuant to a Dispatch Notice.

  • Standard Service means Facilities which meet good economic electric industry practice including safety, reliability and operating criteria and standards consistent with the particular characteristics of service as determined by FortisAlberta acting reasonably;

  • office hours means the period beginning at 10:00 a.m. of a day and ending at 4:30 p.m. of the same day.

  • Base Hours means the hours of work for which a staff member receives compensation. Base hours shall include overtime hours for which a staff member is paid additional or overtime compensation, and hours for which a staff member receives workers’ compensation benefits. Base hours shall also include hours a staff member would have worked except for having been in military service. Base hours do not include hours for when a staff member receives other types of compensation, such as administrative, personal leave, vacation, or sick leave.

  • Core Hours means the period beginning at 8am and ending at 6.30pm on any day from Monday to Friday except Good Friday, Christmas Day or bank holidays;

  • Peak Hours or “Peak Period” means the period with the highest ridership during the entire transit service day as determined by the transit operator. Must include at least one hour during the morning commute hours and one during evening commute hours, Monday through Friday. Each Peak Period cannot be longer than three hours.

  • Standard Services means the standard Services referred to in Schedule 1 (Services) of this Framework Agreement;

  • On-Peak Hours means Hour Ending (“HE”) 0800 through HE 2300 EPT, Monday through Friday, excluding Saturday, Sunday and PJM holidays.

  • Operating Hours means the hours listed in an early learning program parent handbook when the program is open and providing care and services to children.

  • Building Hours mean 7:00 a.m. to 6:00 p.m., Monday through Friday, excluding the day of observation of New Year’s Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and, at Landlord’s discretion, any other locally or nationally recognized holiday that is observed by other buildings comparable to and in the vicinity of the Building (collectively, “Holidays”).

  • Service Window means the time periods during the Service Period during which the Provider agrees to make Available, and provide in accordance with this Agreement, the Flexibility Services to the Company, as defined in Schedule 1;

  • Planned Downtime means planned downtime for upgrades and maintenance to the Services scheduled in advance of such upgrades and maintenance.

  • Support Hours means between 8:30am and 5pm during Monday to Friday excluding standard UK Bank Holidays.

  • standard scale means the standard scale contained in section 55 of the Interpretation Act 2015 (of Tynwald)33;

  • Off-Peak Hours means those hours which are not On-Peak Hours.

  • Hours As used herein, the term "Hours" shall mean sequential sixty (60) minute time frames.

  • Planned Service Interruption means a Service Interruption that has been scheduled to occur in accordance with Schedule 5;

  • Service Switching Point (SSP) is a telephone central office switch equipped with a Signaling System 7 (SS7) interface.

  • Service Down Time (SDT) means the time period when specified services with specified technical and operational requirements as mentioned in section titled “WARRANTY SUPPORT”” are not available to Gov. of W. Bengal and its user departments and organizations.

  • flight information service means a service provided for the purpose of giving advice and information useful for the safe and efficient conduct of flights;

  • Training hour means at least 50 minutes of actual learning, including, but not limited to, time devoted to lecture, learning activities, small group activities, demonstrations, evaluations, and hands-on experience.

  • Kilowatt-hour or “kWh” shall mean three decimal six million (3.6 10E6) Joule

  • Information Service Provider A provider of Information Service. Information Service Provider includes, but is not limited to, Internet Service Providers (ISPs).

  • Ordinary Hours means the Ordinary Hours that the Employee is required to work which are 36 hours per week, 8 hours per day Monday to Friday (with 0.8 hours per day accruing for a paid Rostered Day Off)

  • Normal Working Hours means between the hours of 7:00 AM to 5:00 PM, Monday through Friday, inclusive. Saturdays, Sundays, and County holidays are excluded.

  • Generation Service means the sale of electricity, including ancillary services such as the provision of reserves, to a Customer by a Competitive Supplier.